Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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Thread: toffee v rbos

  1. #1
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    toffee Novitiate

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    Default toffee v rbos

    Good morning all i'm taking on rbos now after i've won cases against Halifaxicon joint/single account,halifax credit card,also my girlfriends halifax credit card and 2 credit cards with cap oneicon all which were seetled before court proceddings were filed.

    The problem i've got now is i sent my dpa request on the 19th april and received by them on the 21st april.They failed to repond to my dpa request and another letter was sent on the 2nd june giving them a further 14 days to respond to my dpa request.The time limit has now passed us by and i've given them longer than i stated to respone but still i'm sat here waiting for my request to be sorted out.

    I've looked around the site ect and can't seem to find what i should do next,can someone please advise me what action i should take next to try and get my dpa request then i can calulate how much charges have been applied to my account.Thank you in advance toffee

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  2. #2
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    Default Re: toffee v rbos

    Hiya,

    Just double-checking a couple of points:

    Did you send in thr £10 fee alond with your original DPA request? Technically, they have 40 days from receipt of this £10, so without that they'll make you wait as long as they like!

    If you didn't send it, you'll need to re-send your DPA, along with the £10 and the 40 day clock re-starts again I'm afraid.

    HOWEVER... if you DID send the £10, and the 40 day deadline has now lapsed, then contact the Information Commissioner and lodge a complaint for non-compliance with the DPA against RBOS. They're helpline number: 01625 545745.

    Good luck & keep us posted.

    ** I AM NOT A LAWYER, PLEASE CONSULT A QUALIFIED PROFESSIONAL IF YOU ARE IN ANY DOUBT **

    I have successfully claimed against: "MBNA, Capital One, Bank of Scotland & Clydesdale Bank"

    The Consumer Action Group is a Self-Help website, Moderators & Site Helpers offer advice on a voluntary basis. Please spend time reading the FAQ's, and other cases relating to your bank before starting your own claim


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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE