Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    terrym71 Novitiate

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    Default HOusehold bank/hfc ppi claim helppp

    Hi folks, i have a question and wonder of some one can advice me before i proceed with a letter.

    I took out a loan with beneficary roughly around 2000-2001 i have misplaced the paperwork for this, before the loan was finnishing i renewed it with a top up loan and paid off the first loan.

    Both these loans have PPIicon, my question is, when i write a letter to them, do i request information about the first loan and the ppi details or just the second loan i used to pay off the first one.

    Will i get a refund on both?


    I feel i was miss sold these products as basicaly my work covers me for 1 year if im off sickicon .

    Im not sure how to proceed here, do i request information for both the loans even tho one is paid off by topping up ?

    Hi folks, i have a question and wonder of some one can advice me before i proceed with a letter.

    I took out a loan with beneficary roughly around 2000-2001 i have misplaced the paperwork for this, before the loan was finnishing i renewed it with a top up loan and paid off the first loan.

    Both these loans have ppi, my question is, when i write a letter to them, do i request information about the first loan and the ppi details or just the second loan i used to pay off the first one.

    Will i get a refund on both?


    I feel i was miss sold these products as basicaly my work covers me for 1 year if im off sick .

    Im not sure how to proceed here, do i request information for both the loans even tho one is paid off by topping up ?

    ......................... ......................... ......................... ...........

    Little update i called them and spoke to a manager to ask if they could send out my paperwork, they told me they would pass my information on to the complaints department.

    I mentioned that i felt i was sold ppi unfairly and they said to me " oh because of the media everyone is jumping on the band wagon"

    And if you want to cancel ppi you wil have to take out a new loan.

    what should i do now whats my next step please

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  2. #2
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    Default Re: HOusehold bank/hfc ppi claim helppp

    Hello!! Your best bet is to send a Subject access requesticon (S.A.R).

    This request is for the company to send ALL info they hold about you.

    Here's the link for the template letter:

    http://www.consumeractiongroup.co.uk...s-request.html

    Make sure you send all correspondence by recorded delivery or special delivery (this is more expensive though). You will need to include a £10 postal order.

    It is also best to correspond in writing only unless you have the capacity to record calls

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    Default Re: HOusehold bank/hfc ppi claim helppp

    You may also be interested in this link:

    http://www.consumeractiongroup.co.uk...hp?f=111&a=115

    I'm midway through the tunnel, but getting closer to the light.



    Please be aware that i am not an expert in anything!
    I may offer an opinion, but the final decision is yours.

  4. #4
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    Default Re: HOusehold bank/hfc ppi claim helppp

    Hi there

    Thanks a lot for your relpy, much appreciatted, im just printing out the letter now, will keep you up to date.



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE