Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
I recently signed up for a course of Laser treatment and paid upfront for the full course.
I decided to cancel and gave 24hrs notice. After several attempts to get in touch with the company I eventually got a refund but less a cancellation charge
I understand companies reasons for these charges but in this circumstance I was not advised of these charges at any time.
Surely if patients are not made aware of these terms they cannot impose them?
Any help where I stand with this would be appriciated. At the moment the company will not budge and refund me. Do I have any rights?
It will depend on what is said in the contract. You will have signed something. It may be challengeable as an unfair term, but it will depend on the circumstances and the contract itself. Can you post it? If not, try the CAB or free legal advice
Cancellation Charge
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