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I have all my statements from A&L with the listed charges and I telephoned them to confirm each charge to ensure the same amount was arrived at. I then put this amount into a preliminary letter and got the 'bog off' letter today. Do I still need to send for a Data Protection Act Letter? before I issue my letter before action or shall I send off both at the same time but in seperate envelopes?
Help would be grateful as I don't want to mess up.
I wouldn't worry about the dpa letter if you are confident of yor figures. I am assuming you have either used or based you prelim letter on the templates available here. If so, you have set the timetable - stick to that and issue the lba when it is due.
Have you opened your parachute account yet? if not I would get that underway pretty quickly if you need one. A&L are one of the banks who have openly stated that they will be closing the accounts of people who query and are subsequently paid back all their charges
Cheers - and welcome to the site
Prelim sent May '06
LBA sent June '06
Fob off now rec'd to the prelim
Copy of fob off now rec'd as response to LBA!
Full repayment of all charges since 1997 now received.
Account Closed
Donation made
There is just the question of manual intervention which the dpa temps letter does address but as we all know this is not an issue they are fighting,however it can be called on later on the basis that they have been unable to justify the charges following a request to do so.
I am not well read on the claims this bank is dealing with but there seems to be patterns in the way others address the claims at certain stages.
Therefore I wouldnt like to say if the omission of a dpa request in your case would be an advantage/or disadvantage at a later stage.
It would be wise to check this out maybe with a mod/or closer look at the faqs.
just my opinion
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Do I still need Data Protection letter?
or shall I send off both at the same time but in seperate envelopes?
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Re: Do I still need Data Protection letter?
