Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
£300 stolen by deception from friends RBS account, RBS not helping him!
My friend is really desperate for help, since RBS does not wish to take responsibilty for giving his money to a fraudster, who impersonated him
background
My friend went in person to RBS last to withdraw £600, he took his passport, statement and driving licence as id. he withdrew £600 and asked for his balance printout
he realised an additional £200 had been withdrawn earlier in the month by someone else, who had obtained her banking details by some unknown method
he asked the bank to investigate who had impersonated him and come into the bank claiming to be him and withdrew the money
The bank said he had done it herself, my friend told the bank to check the cctv on the day the money had been withdrawn, check the signature and fingerprints on the withdrawal slip the fraudster had used
My friend produced his signature of the day of his withdrawal and asked the bank to compare with the fraudster signature, bank said both were different
To cut a long story short...............
My friend suspected hisr sister and her boyfriend to be involved, which proved to be true, since his sister admitted it to him and that her boyfriend had impersonated him at the bank and taken out my friends money.
My friends wants to take this further and make sure the individual who impersonated him at the bank is prosecuted, what can he do?, since the bank is not willing to take full responsibility
The bank have asked my friend to get a crime reference number, shouldn't the bank be doing this for him
The RBS staff have not been helpful, asking my friend to go to the police, shouldn't the bank be doing this?
Re: £300 stolen by deception from friends RBS account, RBS not helping him!
The RBS staff have not been helpful, asking my friend to go to the police, shouldn't the bank be doing this?
No. The crime has been committed against your friend and it is he who should be reporting it to the police, not the bank.
The bank has paid out to an imposter, believing that the imposter was your friend. So the transaction has been carried out in good faith.
The imposter obviously had whatever the bank needed to reasonably believe him to be genuine.
Regards, Rooster.
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Re: £300 stolen by deception from friends RBS account, RBS not helping him!
it make sense what your saying, I asked a friend at work who had a similar problem with Abbey bank, Abbey took control of the case, maybe it was a bit different
What are the chances of the fraudster being apprended and prosecuted?
£300 stolen by deception from friends RBS account, RBS not helping him!
does not wish to take responsibilty for giving his money to a fraudster, who impersonated him
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