Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

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  1. #1
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    Default Now need help with Barclaycard please

    Opened a credit card account with Barclaycard in October 05

    I wrote to Barclaycard asking for my CCA on the 5th October 2007,
    they then put in the hands of Mercers without acknowledging the letter at all.

    I wrote again on the 6th February 08 asking again for my CCA.
    They have replied with

    QUOTE
    "Please find the following information as follows,

    A copy of your Barclaycard Executed Agreement regulated by the Consumer Credit Act. (This is one A4 sheet called Barlaycard Conditions)

    The current outstanding balance on your account as of today day is £----

    As you applied on the internet for your Barclaycard Account you agreed to the terms and conditionsicon while applying on line."
    UN QUOTE"

    I would have thought that they should have at least sent me something to sign to accept the Card. I am right in thinking this, and I just wondered as it is the first time Iv ever applied for anything on the internet how do you stand regarding legalities

    All help appreciated please as up to my eyes in legal paperwork.

    Lynn

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  2. #2
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    Default Re: Now need help with Barclaycard please

    Hi Bach,

    I really don't know about this but I'll get help from the team and post back to you.

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.

  3. #3
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    Default Re: Now need help with Barclaycard please

    Can you please post a copy of the doc't which BC sent in reply to the CCA request.

    Scan onto thread direct or use Photobucket and post a link to it here.

    Use this guide if nec'y - http://www.consumeractiongroup.co.uk...i-dummies.html

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.

  4. #4
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    Default Re: Now need help with Barclaycard please

    removed due to error


  5. #5
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    Default Re: Now need help with Barclaycard please

    Slick132 thanks for taking the trouble, did you manage to find out what the situaltion is we apllying on the internet for a credit card.
    Thanks lynn


  6. #6
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    Default Re: Now need help with Barclaycard please

    Hi Bach,

    If you've posted the image on photobucket, we need a link here on your thread to access it - it hasn't worked so far so please try again.

    OR you could scan direct onto the thread.

    When you opened the a/c on the i/net, did you receive anything in writing in the post after or parhaps by email. We're still looking into this for you

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.

  7. #7
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    Default Re: Now need help with Barclaycard please

    Hi all, hope you can read this one okay sorry its taken me so , only Im a bit of a novice. I received the second page of this in this mornings post.
    I guess they had forgotten and sent it as an after thought.

    http://i264.photobucket.com/albums/i...nbarclay_1.jpg
    http://i264.photobucket.com/albums/i...nbarclay_2.jpg

    Can't wait to see what you think of it

    Thanks Lynn


  8. #8
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    Default Re: Now need help with Barclaycard please

    Hi Bach,

    I'll get this looked at and I or others will get back to you.

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.

  9. #9
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    Default Re: Now need help with Barclaycard please

    Thanks slick132, very much appreciated

    Lynn


  10. #10
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    Default Re: Now need help with Barclaycard please

    Any luck yet
    thanks lynn


  11. #11
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    Default Re: Now need help with Barclaycard please

    Hi Lynn,

    I've still not had a clear answer as to how you should proceed. There's differing opinion about what documents you might expect with this being and internet a/c.

    I'll get back to you asap.

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.

  12. #12
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    Default Re: Now need help with Barclaycard please

    The doc'ts you linked in post #7 above are no longer viewable. Were they just terms and conditionsicon.

    I think BC have failed to provide you with the necessary Agreement setting out the prescribed Terms as required. It appears that they still have to comply with certain requirements even though this a/c was opened on the internet.

    If this is so, you can tell Mercers to clear off and they must leave you alone. You can also decide how to repay BC and they cannot add further charges or interesticon to what you owe.

    When you opened the a/c, do you recall getting anything confirmatory from BC such as an email or something in writing.

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.

  13. #13
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    Default Re: Now need help with Barclaycard please

    Hi thanks for getting back to be really appreciate it have put the documents on again.

    I did'nt get a single bit of correspondance from them, I have noting with any signitures on , have checked the info I received with my S.A.R - (Subject access requesticon) and not showing any correspondance, only statments.

    I would have thought that they would have at least checked to see if I was ligit. Can't beleive they would just send a card for £4000 I could have been anyone. And just another thought they would have needed a specimen of my signiture to start with, would,nt they?

    Thanks again Lynn



    http://i264.photobucket.com/albums/ii189/1bach/B_1.jpg
    http://i264.photobucket.com/albums/ii189/1bach/B_2.jpg


  14. #14
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    Default Re: Now need help with Barclaycard please

    Hi Lynn,

    As BC have failed to produce the documentation required to comply with your CCA request, we'll work on the basis that they DON'T have it and are therefore unable to enforce the debt.

    You can now repay the debt at a rate which suits you and BC can't pass the debt on to Mercers or anyone to collect. Nor can they record a Default against you for late or non-payment.

    As I said in my last post, you need to decide how YOU want to play this.

    Ther's always the chance they'll come up with something but, until they do, we'll assume the debt in unenforceable.

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.


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