Thread: MINT - PPI - Self Employed

Originally Posted by freelance

Just logging that I'm sending off an S.A.R - (Subject access request) to MINT and then intend to go after them for mis-sold PPI. Any tips/experience/horror stories/tales of unbridled joy specific to dealing with MINT do let me know.

Hello Freelance,

Welcome onboard

Glad to see you have started the process by sending for the information with a SAR.

You are about to embark on a very education journey

The only tips I would say, is don't be put off by anything that they state to you and be absolutely determined to pursue it

If you need help, advice, just ask

Hello again freelance,

keep at them they are using the same tactics as for unlawful bank charges.
they will keep everything to their timescales flouting the relevant legal Acts by asking you to provide information and more information and all they want to do is hold onto you cash for as long as possible. If they can make it difficult then they will. I am having a real battle with RBS am now up to 16 (both ways) items of correspondence ( Iknow it is 16 as I have them marked ready for my Court Bundle) and so far have only received three lots of statements (one with my surname incorrectly spelled) and a letter stating the information would be sent as soon as possible. First letter sent 7 Jan .................delay three months.

If they fail to produce in the required statutory period then complain. From what I see on the site the Information Commissioners Office is swamped with complaints so you could go down the legal route through the Courts. I am unable to advise you here but there will be many CAG Members who can.

Good luck

aa

and keep the envelopes from you mail in to tally the dates

I had to put this in as an Edit or BRW would have pounced!!
aa

Hello freelance,

keep at it I have had to resort to drastic measures see post 47 on the alanalana thread. My Letters are going tomorrow. If you get no joy, you can opt for Court action or the Information Commissioners Office I have gone down the Information Commissioners Office route as you will see if you read my letter. It's just more delaying tactics but remember they have 40 days to comply fully with your S.A.R - (Subject access request) before you can swing into action

regards

and good luck

aa