I sent a letter a few weeks ago to GE money as I took out a personal (secured) loan a few years ago for around £30,000. I paid a one-off amount of £2500 (added to loan) for PPI. We were told by the salesman that it would be a condition of the loan being offered. The loan was for 25 years and after 2 years I paid it back in full and received a return of premium of only £500! Naturally I consider £2000 for PPI for a 2 year period a little excessive.
GE money have written back to me saying, in short that the PPI was optional and that they gave me a 7 day cooling off period. The keep referring me back to 'the insurer' but do not tell me who this was and ended the letter by saying that they do not consider Midland & General (formerly Purple Loans) to have mis-sold the policy.
I guess this is a standard brush-off but wondered if anyone can give me guidance on how to proceed from here??
Thanks
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