Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

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Thread: Few questions

  1. #1
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    Default Few questions

    Lloydsicon have agreed to settle however with conditions attached.

    I'm definatley not signing the confidentiality agreement.

    1. If I agree to the banks request that my account is reviewed what exactly does this entail has anyone been to one of these "reviews?"

    2. Also my conditions state that I must maintain my account within the current limit, and any new limit agreed with the bank. Obviously going to try to do this but what happens if I can't can they penalise me in any way?

    3. Payment will be in Full and finalicon settlement of this claim. Does this mean I cannot claim against LLoyds again - its just they've been applying charges on my account again and I want to claim the back!!

    Sorry about all the questions but I've got this far and I don't really want to sign my life away now!! Do I really have to agree to all of these conditions?

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  2. #2
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    Default Re: Few questions

    First of all -

    CONGRATULATIONS!!!!

    Now that's over with, down to the questions

    1) The 'review' request is a bit of misnomer. From most cases so far, it's basically been an opportunity for the branch manager to sit and look confused as to why he's in an interview with you for half an hour. Seriously - a lot of cases have resulted in people arranging an account review to comply with these terms, followed by a half hour of thumb twiddling and staring at the wall with the account manager not having the foggiest you've just reclaimed £xxxx in penalty charges.

    2) Your T&Cs will have a clause stating that 'if you are deemed to be an irresponsible account holder we may terminate your account with 30 days notice' which is, unfortunately, legal. It's this clause that the banks have been using to close accounts in retaliation. However, more likely than not absolutely nothing will happen - as someone has mentioned elsewhere, Lloydsicon cannot really afford to close the accounts of 10% of their customers.

    3) As long as it says "Payment will be in Full and finalicon settlement of this claim, there's absolutely nothing stopping you from issuing a new claim in future - obviously, as long as it's not for the exact same payments you've had refunded!

    Lastly: You don't have to agree to any of the conditions. It'd be worth your while to take a look at mjanet's Lloyds thread, and the letters she wrote in response to the settlement offers.

    reload vs Lloyds - £2703.11 Settlement Reached 14/07/06.
    reload vs Lloyds Round 2 - Prelim sent 27/03/07. £435 owed.
    reload vs Capital One - £456.57 Settlement Reached 14/07/06.
    reload's mum vs Barclays - £745 owed. £375 partial settlement reached 17/10/06.

    Lloyds Bank - The Template Response Letters!

    Advice & opinions of reload are offered informally, without prejudice and without liability. Please use your own judgment. Seek advice of a qualified insured professional if you have any doubts.

  3. #3
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    Default Re: Few questions

    Thanks for that reload


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    Default Re: One questions

    Hi I am about to send my first letter to the TSB can anybody help me with regards to what i should write on my cheque for £10 please.


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    Default Re: Few questions

    Hi Andy,

    First of all, you're best off starting your own thread to log your progress and ask questions - it'll be easier for you and us to keep track of it, that way.

    To answer your question though - make it payable to "Lloydsicon TSB Bank PLC". You don't need to write anything on the back.

    reload vs Lloyds - £2703.11 Settlement Reached 14/07/06.
    reload vs Lloyds Round 2 - Prelim sent 27/03/07. £435 owed.
    reload vs Capital One - £456.57 Settlement Reached 14/07/06.
    reload's mum vs Barclays - £745 owed. £375 partial settlement reached 17/10/06.

    Lloyds Bank - The Template Response Letters!

    Advice & opinions of reload are offered informally, without prejudice and without liability. Please use your own judgment. Seek advice of a qualified insured professional if you have any doubts.


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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE