Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
I have just recieved a letter from my bank (Bank of Scotland) offering me a partial refund as a "good will" gesture. The offer is about 20% of the total amount I am looking to claim back.
How should I respond to the bank??
Obviously I wont accept the offer but i'm unsure on how to tell the bank this & then take the claim to the next level.
Thank you for your offer of £xxx.xx as part settlement of my claim.
Your offer is not satisfactory, although I am prepared to accept this sum, unconditionally, in part-settlement of my FULL claim of £yyy.yy.
I shall continue to proceed with my action to recover the remainder of my claim.
Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.
"Some people say The Stig chews on spark plugs and drifts while walking. Some say he is terrified of ducks, and that there is an airport in Russia named after him. All we know is that he is really barracad from The Consumer Action Group" - Jeremy Clarkson (allegedly)
They offered me £268 of the £298 they owed but I did as above suggested and straight away offered full settlement! They just try it on - accept nothing less than full refund
nice one i was offered £130 good will gesture i am claiming £2,214 i will try that response to their offer myself. i will also let them no that it is my last form of communication with them relating to the refund
Bank charges, unsure how to proceed
) offering me a partial refund as a "good will" gesture. The offer is about 20% of the total amount I am looking to claim back.
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