Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Hi,
Can anybody help, I recently purchased a £40k BMW (2nd hand from a main dealer) which has had a bad water leak, It went into the dealer for repair and spent 4 weeks there, when I eventually got it back it the car was covered in scratches and has a dent on the rear bumper. The garage has admitted responsibility and as a gesture of goodwill is prepared to put it through it's bodyshop for repair. I have told them I want my money back because the car will never be the same again, does anybody know where I stand?
Thanks
£40k is a lot of money for a car, but isn't that a bit over-the-top, saying it will never be the same again?
If they have offered to repair it, I think you will just have to except this and move on...
Count your lucky stars! My car went into Stratstone Jaguar near Dudley, was there for a weekend. When it was returned, there were 2 dents in it. When I asked them, the response was pretty much 'tough'. It i not the first time I have seen arrogance from Stratstone dealers (every dealer associated wth Pendragon I have ever been to is poor). Another Stratstone garage employee decided to use my car to go home on the night once. They denied it, despite me seeing the car appear, and thier failure to explain why after moving the car 50 yards would warm the engine up to normal operating temperature. On the plus side, it was nice and warm when I got in (if slighty oil stained).