My Story so far:
04/04/2007 sent SAR
28/04/2007 sent reminder SARletter
14/05/2007 phoned accounts - can not locate any record of me whatsoever!!!
received statements - finally!
21/01/2008 created spreadsheet after highlighting all charges
22/01/2008 sent letter requesting refund of charges and interestof £529.13 withinin 14 days or court action Expect response by 05/02/08
28/01/2008 Fob Off letter - acc is Store card NOT credit so OFT ruling is not valid.
With this latest letter the wording is:
Whilst I appreciate your comments, The Office of Fair Trading has restricted its investigation to credit cards and has not consulted with Style Financial Services in relation to other products, including store cards. As your account is a store card the charges are valid and will remain.
Has anyone come across this argument before? How did you successfully challenge it?
I'm looking for a couple of pointers just to add weight to my lbagiving them a further 7 days to will start court proceedings.
Any help would be greatly appreciated.
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