Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

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  1. #1
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    Question LYNZFA vs NATWEST **WON**

    Hi,im New To This,but I Got My Second Letter Back From The Natwesticon Still Refusing To Give Me Anything.they Said They Would Arrange For My Statements To Be Sent Out At A Charge Of 5 Pounds.i Have Waited 2 Weeks And Still Havent Recieved Them,how Long Do I Have To Wait And What Do I Do If I Dont Get Them

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  2. #2
    NATTIE
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    Default Re: How Long Do I Wait For Bank Statements

    I suspect that whoever did order the statements did not put a note on your account as to where to send them. Call them again and simply say that you ordered copy statements a few weeks ago and you haven't received them. The bank should re-order them and not charge you another fee for copy statements. make sure that they do put a note on your account or you will be waiting and waiting and......


  3. #3
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    Default Re: How Long Do I Wait For Bank Statements

    Quote Originally Posted by lynzfa
    Hi,im New To This,but I Got My Second Letter Back From The Natwesticon Still Refusing To Give Me Anything.they Said They Would Arrange For My Statements To Be Sent Out At A Charge Of 5 Pounds.i Have Waited 2 Weeks And Still Havent Recieved Them,how Long Do I Have To Wait And What Do I Do If I Dont Get Them
    I personally rang them after 4 weeks and then sent the DPA letter instead. They seem to have been told to be as awkward as possibe. They sent my letter back because I hadn't signed it.

    Pl.


  4. #4
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    Default Re: How Long Do I Wait For Bank Statements

    Hiya
    Im new to this btw, but Ive just rang the national call centre tel:- 0845 600 2803 (option 2) and asked for all statements for the last six years, they said it would be a £5 charge per statement (Ive asked for two in total) and will take 14 working days so approx 3 weeks by sounds of it.
    If you havent received them after three weeks give them a call or send them a letter perhaps.
    Hope this helps
    Arie xxx


  5. #5
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    Default Re: How Long Do I Wait For Bank Statements

    I kicked up that much of a fuss, I didn't have to pay for the historical statements and I got them within 3 days, but was adv 4-6 working days.


    I told them what I wanted them for and said I wasn't happy with the bank.

    NatWest Owed: £622.30 Prelim letter sent 28/06/2006

  6. #6
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    Question bank wants to file a default

    i am claiming bank charges back on my two Natwesticon accounts and one of them has had )£560 of charges in the last 3 months so because i couldnt afford to pay them they have sent my account to a debt collectionicon agency and sent me a letter with intention to file a default against me.i am currently waiting for my bank statements but they are aware that i am taking them to court to get my charges back but now im not sure if i can because of this.please someone tell me what to do next.


  7. #7
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    Default Re: bank wants to file a default

    Write to the bank and say that as the current balance of your account is in disputeicon they must not file a default on your account until the matter is settled. If they do place a default on your record then contact the Credit Reference Agencies and as them to remove it stating that the matter is in dispute and that you do not believe you are liable for the amount.


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    starting your claim read through the FAQ's and if there's something you aren't sure of then ask.

    If you win, donate to this site
    Contents of my posts are purely my own personal opinions, some formed by personal experience and some from research. If in doubt seek qualified legal advice.


  8. #8
    Platinum Account Customer lickthewallfatboy Highly informative lickthewallfatboy Highly informative lickthewallfatboy Highly informative lickthewallfatboy Highly informative lickthewallfatboy Highly informative lickthewallfatboy Highly informative

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    Default Re: bank wants to file a default

    naughty,naughty Natwesticon-no can do!!!

    The account balance is in dispute.Write to them and tell them this,and that if they file a default,you will pursue them for defamation of character.

    then sit back and watch them back pedal,as you chuckle to yourself....


  9. #9
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    Default Re: bank wants to file a default

    thanks for that i didnt know if i could carry on with the claim or not.i will be writing my letter to them tonight.thanks again


  10. #10
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    Default Re: bank wants to file a default

    forgot to ask before.i was charged 30 for the letter for the default so can i askthem to refund that now or do i add that to my list of bank charges i am claiming back


  11. #11
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    Default Re: bank wants to file a default

    Carry on with your claim and add the extra £30 to your next letter. You can keep adding charges right up to the Court filing stage


    BEFORE
    starting your claim read through the FAQ's and if there's something you aren't sure of then ask.

    If you win, donate to this site
    Contents of my posts are purely my own personal opinions, some formed by personal experience and some from research. If in doubt seek qualified legal advice.


  12. #12
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    Default Re: bank wants to file a default

    hi,i am claiming charges for two accounts with the Natwesticon and even though one of them was in credit they have now put a hold on both and charged me £30 for each account as they have said they are gonna default both accounts.can they do this even though one account is in credit.


  13. #13
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    Default Re: bank wants to file a default

    You are almost in the same position as me, except they have already served a default onto me. I was paying the account back £120 a month by standing order set up by me but they were still charging me £90 in charges so i stopped the standing order as it was pointless.

    Do you all think i should write to them saying now the account is in disputeicon and i am looking to get this default removed?? Still waiting for all my statements.

    How do you put your progress at the bottom of your chats??


  14. #14
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    Default Re: bank wants to file a default

    i am still waiting for my bank statements too.i would write to them about the dispute on your account.


  15. #15
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    Question sick of waiting for bank statements

    I have sent three cheques off now for my bakn staemenmts and still havent recieved them.the cheques havent been cashed either so just wanting a bit of advice on what to do.as i know roughly how much the charges are do i have to wait for the bank statements or can i just start the court proceedings.any advice would help


  16. #16
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    Default Re: sick of waiting for bank statements

    How long have you been waiting?

    The companies you have approached (I presume it is three?) have 40 days from receipt of your payment in which to comply. Some do need gentle reminders however and if you look here

    http://www.consumeractiongroup.co.uk...n-act-non.html

    you will find the templates that you can use for this.

    Did you send your cheques via recorded delivery or have you got proof of postage?

    Perhaps you could detail who you are claiming from and which address you used for the DPA requests.

    However, I notice that you already know roughly what the charges are, so yes, if you are confident that you can compile a claim then you do not need to wait. If you miscalculated, you can always add to your claim in any case.

    iGroup (GE Money) - AoS Filed late, defence late, amended defence also late despite extra time requested and granted.
    Vanquis - Claim issued, no AoS or Defence received

  17. #17
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    Default Re: sick of waiting for bank statements

    i have sent the three cheques to the Natwesticon the first two times they said they never recieved them,so the third time i sent it they said they recieved it and i have waited more than 40 days and it still hasnt been cashed and i still havent got my statements.so what do i do next.i didnt send them by recorded delivery as i didnt know i should of .i was told to send the cheques to an address in edinburgh.so do i carry on with the court proceedings


  18. #18
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    Default Re: sick of waiting for bank statements

    Ok, here is the address for Natwesticon.

    National Westminster Bank Plc
    135 Bishopsgate
    London
    EC2M 3UR



    Do you recall (or did you make a note) of when they said they have received your third cheque? The point is, you sent it, if they have not cashed it that is hardly your concern.

    If the 40 day deadline has expired (from when they confirmed receipt of your cheque) then send them the third letter from this page.

    http://www.consumeractiongroup.co.uk...n-act-non.html


    Regarding court proceedings, if you have your statements, or a good idea of what your charges are then you can proceed with the first letter. You can find that here.

    http://www.consumeractiongroup.co.uk...repayment.html

    You can send both letters at once, they go to different departments within the bank in any case.

    Regarding recorded delivery, it's value is questionable. If you request proof of postage from the Post Office this will be sufficient should Nat West continue to claim that they have not recieved your letters.

    It is important now that you stick to your timetable, if you give them 14 days for example, then write again on the 15th day and move to the next stage. They rely on the fact that many people will give up or not follow through with court action.

    iGroup (GE Money) - AoS Filed late, defence late, amended defence also late despite extra time requested and granted.
    Vanquis - Claim issued, no AoS or Defence received

  19. #19
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    Default Re: sick of waiting for bank statements

    What's the "Gentle reminder" you speak of?


  20. #20
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    Default Re: sick of waiting for bank statements

    Hi

    Know how you feel...

    This is madness and a waste of our time. Call CS department on 0845 6052605 and just asked for last 6 yrsicon statments and they will send them in the post within a week for a fee of £5.00.

    See my thread...
    http://www.consumeractiongroup.co.uk...re-goes-2.html

    It worked. Now I have 3 full copies! My account was debited £5 the day after making the call. As for recorded delivery Snatchwest are not signing for them, amazing but true, but proof of posting is the start of your 40 day count down - if you have it.

    Good luck



    NatWest
    Offer accepted - 24/07/06 - £615

    -----------------------------------------------
    Cap One
    Prelim - 22/08/06

    LBA sent - 06/09/06
    MCOL issued 06/10/06 Served 11/10/06. Acknowledged - Deadline 25/10/06
    Offer of full settlement via personal cheque accepted £269. Wait 14 days in post for cheque from - 07/11/06


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