Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
I sent DPA letter on 19/11/2007 asking for my statements list of charges enclosed £10.00 which they have cashed.
Abbey replied 8th/12/2007 list of charges but only monthly ones
So I sent a lba Section 7 DPA letter, on 8th/01/2008 asking for my statements as they had sent a list of charges on a monthly rather than giving me dates for each charge.
Abbey replied 21/01/2008 list of charges but monthly YET again, infact its the same list & letter signed by the same person, but with a different date
So today, I rang the Abbey, I didnt get the persons name, he told me, they had already send my statements, I explained, that they had send my statements but Monthly ones & that I really needed statements showing dates the charges were imposed, he asked was it to make a claim against the bank for the Bank Charges on my account, I said Yes...he hung up on me...
Now I ask you, is this Normal for the Abbey?
I was shocked but had to laugh about what had happened, I thought about ringing them back, but changed my mind as we all know we never get the same person.
So my next step is to write to them once more, tell them how I have been treated, & tell them also, that I am going to apply to the county court for an order to enforce compliance,
I cant prove who I spoke to, but I can prove I rang them today.
What I need to know is...Am I doing the right thing
I offer help and advice in good faith, based on my knowledge and experience. I am NOT a legal or financial expert. There are many CAG members and site team who are better qualified. Please do not make major decisions based on my advice alone.I do not give advice via P.M's. If anyone can correct my mistakes or improve on my advice, please do.
So you asked for all transactions and they still just sent end of month details ......... Then I would do as you suggested give them one last chance then file at court
Any typos spelling mistakes are due to leprechauns in my keyboard they move the letters around sometimes (amended just for Bookie)
I offer help and advice in good faith, based on my knowledge and experience. I am NOT a legal or financial expert. There are many CAG members and site team who are better qualified. Please do not make major decisions based on my advice alone.I do not give advice via P.M's. If anyone can correct my mistakes or improve on my advice, please do.
Have The Abbey Lost The Plot
replied 8th/12/2007 list of charges but only monthly ones
If I have been of any help, please click the Scales of 'Justice' in the botton left corner. 
Thanks 
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