Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
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Thread: steveh3 v RBS

  1. #1
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    Default steveh3 v RBS

    Hi All
    The RBSicon are charging me £28 every time I have a month where I exceed my overdrafticon limit, this is over and above the paid refferialS of £38 I,am charged can I claim the £28 back.
    Also I was charged £35 for guarantying a debit card payment, but when I used the card it proceeded as normally, if there was not enough money in my account the payment would be cancelled.
    Can you help.
    Cheers
    Steveh3

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  2. #2
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    Default Re: steveh3 v RBS

    Hi again Steve!

    You can reclaim both the £38 and the £28 penalty charges. With regards to the £35 for guaranteering a debit card payment, I have a feeling that you can't actually reclaim this - but somebody will correct me if I'm wrong! And if they guarantee that the debit card payment will go through - they guarantee it regardless of whether there are sufficient/insufficient funds in your account. It's what's commonly known as a nice little earner for them

    Have you got all of your statements for the past 6 yearsicon? If not, make sure you send them a S A R to ensure that you can have a look at all of your statements - that way, you can attempt to reclaim all penalty charges, not just the recent ones that you're aware of.

    If you need any help with the SARicon/totting up the charges/sending off the prelim, shout up on this thread and somebody will be able to point you in the right direction.

    Best of luck

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  3. #3
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    Smile Re: steveh3 v RBS

    Thanks Hedgey06
    I will claim for all the £28,s they have charged me, I have the last 6 yearsicon account details already and about to send the first letter.
    Thanks for your help


  4. #4
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    Default Re: steveh3 v RBS

    It's a pleasure

    Don't forget to include the £38 referral charges as well



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE