Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
A friend of mine sent off a Statutory Declaration that they didn't receive a pcn.
So TFL sent a new form in December, but it was a Notice to Owner, not a PCN. So a query was sent asking if that was correct. As no answer within 28 days was received, rather than risk an increase in the fine,
£120 was paid over the phone as it was the figure required to be paid both on the NTO and on the phone.
A day later a letter was received, dated 8 days earlier, that they had agreed
that the figure should have been £60. Now, on ringing up TFL, they are saying it is unlikely that the difference will be refunded. They can write in to
explain the circumstances but they don't give out much hope.
Can this be right? They send out a letter stating that providing the amount is paid by the 23rd January the sum will be £60. How can they renege on that?
Is there any recourse, and is there any more that can be said to get them to
change their stance.
1) Stop phoning
2) Write to them outlining your case and state that you want the overpayment repaid by XX date
3) If they fail to repay, write with an lba, giving them a further 14 days to pay before you initiate court action
4) If they still don't pay, issue proceedings in the Couinty Court (small claims)
TFL Say They Won't Refund An Overpayment
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