Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



+ Reply to Thread
Results 1 to 15 of 15
  1. #1
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    Glen73 Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Jun 2006
    Posts
    5

    Default Glen73 vs HSBC! - a little advice please!

    Hi,

    I'm Glen and i'm new to this!

    I've reached the 'Preliminary approach for repayment' letter stage. I have a couple of questions before i send this off. If anyone can help me it'd be much appreciated:

    1) What is meant by including a 'schedule of charges' with my letter? Does that mean writing down each charge next to each date i received these charges so it's easy for the bank to see why i'm claiming for the full amount? Therefore a 6 year list of all the charges with my next letter.

    2) overdrafticon interest? I feel stupid for asking, but I thought that it was only the charges (ie in my case £25 each time i went over my overdraft limit) that were illegal. I thought i read that interest on an overdraft were legal? I'm a bit unclear about this. They put this info on my statements so it'll be easy to calculate if i am entitled to these charges as well.

    I'm sorry if i've not made myself very clear. I'm just trying to do this step by step.

    Also my bank refunded the £10 i gave them when requesting my 6 yearsicon worth of statements back. Have you found that your bank has done the same? Will this be used against me by the bank at some point in the future? Or are they just trying to remain 'friendly' with me?

    Thanks

    Glen

    Similar Threads:

  2. #2
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    towelie Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    May 2006
    I am in
    Scotland
    Posts
    89

    Default Re: Preliminary approach for repayment - help!

    Hi Glen

    What you need to do is fill in the spreadsheet in the bank template library. It will automatically work out the interesticon for you, however you cant claim back interest til you file the claim in court. Once you have input all your charges and the dates, hide the colums for interest and days since charged, print it out and attach this with your prelim letter.

    Good luck

    My claims

    Halifax - Data Protection Act 26/5/06, non compliance of Data Protection Act 20/07/06, Prelim £260 3/8, LBA 19/8
    TSB - Data Protection Act 25/6/06, total £225, Prelim 4/7, LBA 11/7, court claim filed 27/7
    Capital One - DPA 20/06/06, Prelim £270 1/8 LBA sent 9/8
    B.O.S CC - DPA 20/06/06, prelim 6/7 £130, LBA 21/7/06, court claim to be filed
    Citi cards - Data Protection Act sent 20/06/06, prelim 26/07 £520, LBA t 14/8
    Black horse finance - DPA 18/06/06, prelim 31/7 £180, LBA 7/8
    Halifax joint account - Prelim 6/7 £744, LBA 22/7 court claim to be filed

    My Mums claims

    MBNA - DPA 13/06/06, Prelim 17/7 £738, LBA 7/8
    Capital One - DPA 29/05/06, Prelim 10/8 £570
    Barclaycard - DPA 20/06/06, Prelim 6/7 for £420, LBA 17/7 court claim to be filed
    Littlewoods CC - DPA sent 3/7, non compliance of DPA sent 14/8

  3. #3
    Royalties Account Holder
    Help the CAG!!
    Download our toolbar
    Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative Michael Browne Highly authoritative

    Follow Real_CAG on Twitter

    Cagger since
    Apr 2006
    Posts
    13,007

    Default Re: Preliminary approach for repayment - help!

    Quote Originally Posted by Glen73
    Hi,


    2) overdrafticon interest? I feel stupid for asking, but I thought that it was only the charges (ie in my case £25 each time i went over my overdraft limit) that were illegal. I thought i read that interest on an overdraft were legal? I'm a bit unclear about this. They put this info on my statements so it'll be easy to calculate if i am entitled to these charges as well.
    When you go overdrawn the bank will charge you interest, perfectly lawfully.

    However if part of your overdraft is made up of penalty fees, they are also charging you interest on these too and it is this interest which you are entitled to claim back and it's tricky to separate out from the total interest figure.

    Vampiress has a spreadsheet, in the bank templates libraryicon, which attempts to calculate this

    It's quite complex and unless your claim is large often doesn't amount to that much, so for simplicity's sake, some people don't bother


  4. #4
    Classic Account Holder
    Help the CAG!!
    Make a contribution
    thewifeandI Informative thewifeandI Informative thewifeandI's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    May 2006
    Posts
    2,323

    Default Re: Preliminary approach for repayment - help!

    There's two distinct lots of interest applicable here and you need to get them straight in your mind first.

    When you had a charge deducted from your account this lowered your bank balance. Over time the accumulated total of these charges may have driven your account into overdrafticon, and maybe past your limit. The bank usually charges you interest on the overdraft balance. There is a spreadsheet available that will work out how much of the interest they have charged you is down to the charges. This IS reclaimable as part of your initial claim.

    When your claim gets to the stage when you have to issue a summons for repayment of the monies owed you are entitled under Section 69 of the County Courts Act to add interest at 8% to the amounts you are claiming. The spreadsheet will also calculate this amount.

    In your initial claim ask for the charges back, plus the calculated interest on those charges. Only when you raise your court paperwork can you claim the extra 8%.

    Spreadsheet is here http://www.consumeractiongroup.co.uk...-interest.html - please read the whole thread to understand how to use it.

    Jeep (The Wife & I)
    Halifax joint a/c (£3800 charges + £40 interest on charges over 11 years) - paid in full 23/06/06
    Halifax joint a/c new charges £1100 - LBA sent 02/08/06
    Halifax 2nd a/c (£1500 charges + £150 interest on charges) - partial payment received 13/07/06 (no s69 interest) - AQ filed 07/08/06 - Court awarded 50% of s69 interest (Bank didn't turn up!)
    Halifax Visa (#1) Data Protection Act sent - statements arrived - £350 so far
    Halifax Visa (#2) Data Protection Act sent - refunded £170
    DONATE - Support this site, it supported you!
    Follow the route: FAQs > Template Library > Parachute Account > Bank Forums > Spreadsheet
    All advice given in good faith and without prejudice or liability, to be taken at your own risk!

  5. #5
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    Glen73 Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Jun 2006
    Posts
    5

    Default Re: Preliminary approach for repayment - help!

    Thanks to all who replied to my post. That has been really helpful. I'll make sure i keep everyone updated with my progress as i suspect i'll be claiming a lot. I've been living in my overdrafticon for years now and have a fair few times gone over the 'agreed' limit. Hopefully i can claim all this back. In fact only a few months ago i was charged £125 by my HSBCicon bank for going over my limit 5 times. I might add they only sent me the one letter informing me of this (rather than one for each £25 charge incurred). I complained and they sent me another letter saying that they made the correct charges and i should contact a financial advisor if required. However my actual complaint had been that they charged me the £125 and rather than be sympathetic to my situation they simply extended my overdraft to cover the fees (even though £125 is the limit they charge you) and retracted it the following month. Thus i was left to pay my charges and deal with the overdraft going back to the normal limit. In effect paying £250 the following month when i was clearly already struggling. I realise that i haven't managed my money well but they didn't offer me any way out. They could have perhaps taken the charges from me in smaller chunks. They basically caused me to go over my limit in the following month and it only stopped when i came into some money. Otherwise i'd still be in the same situation. That is just a recent example!

    Regards

    Glen


  6. #6
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    Idamonster Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Sep 2006
    Posts
    10

    Default Re: Preliminary approach for repayment - help!

    Quote Originally Posted by Glen73
    Thanks to all who replied to my post. That has been really helpful. I'll make sure i keep everyone updated with my progress as i suspect i'll be claiming a lot. I've been living in my overdrafticon for years now and have a fair few times gone over the 'agreed' limit. Hopefully i can claim all this back. In fact only a few months ago i was charged £125 by my HSBCicon bank for going over my limit 5 times. I might add they only sent me the one letter informing me of this (rather than one for each £25 charge incurred). I complained and they sent me another letter saying that they made the correct charges and i should contact a financial advisor if required.

    Glen
    Glen, HSBC charged me £125 for the same thing! B'stards! And this was around Christmas time too so I rang and the customer services guy was an awful ******* - he referred me to the terms & conditions. I'm delighted to be able to do something about that now and will hopefully get this cash back for this Christmas!

    All the best with your claim.

    Ida


  7. #7
    Gold Account Holder
    Help the CAG!!
    Download our toolbar
    Glenn UK Authoritative Glenn UK Authoritative Glenn UK Authoritative Glenn UK Authoritative Glenn UK Authoritative Glenn UK Authoritative Glenn UK Authoritative Glenn UK Authoritative Glenn UK Authoritative Glenn UK Authoritative Glenn UK's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Jul 2006
    I am in
    Laindon, Essex
    Posts
    3,936

    Default Re: Glen73 vs HSBC! - a little advice please!

    GLen


    Just a slight variation on the theme set out by jeep.

    YOu can claim back the unawful charges plus any interest you have paid as a result of theose charges.#

    Now the variation.

    You can either claim interest at the contractual rate accoridng to the unathroirsed overdrafticon rate (tpyically around 25 - 30% per annum)

    or you can claim interest if and when it gets to court under Section 69 of the County Courts Act.

    Contractual interest will obviousley increase the amount of your claim but this may have drawbacks. If it takesw the value of your claim over 5k then this will put you in whats known as Fast Track should it get to court.

    IF you were to loose your case then you would be liable for costs typically restricted to a max of 750.

    If the claim goes over 15k however, you would end up in multi track where if you lost the sky would be the limit for costs.

    Although this sounds a bit gloomy, its worth understanding at the beginning of your claim what the options are.

    THe contractual interest route is a new approach being tried by some mebers of the site with their claims but it is legal and perfeclty valid approach.

    HTH

    Glenn

    PS for clarification if you claim contractual interest you cannot claim Sec 69 interest.

    Kick the shAbbey Habit

    Where were you? Next time please


    Abbey 1st claim -Charges repaid, default removed, interest paid (8% apr) costs paid, Abbey peed off; priceless
    Abbey 2nd claim, two Accs - claim issued 30-03-07
    Barclaycard - Settled cheque received
    Egg 2 accounts ID sent 29/07
    Co-op Claim issued 30-03-07
    GE Capital (Store Cards) ICO says theyve been naughty
    MBNA - Settled in Full
    GE Capital (1st National) Settled
    Lombard Bank - SAR sent 16.02.07
    MBNA are not your friends, they will settle but you need to make sure its on your terms -read here Glenn Vs MBNA

  8. #8
    Classic Account Holder
    Help the CAG!!
    Make a contribution
    davefirewalker Highly informative davefirewalker Highly informative davefirewalker Highly informative davefirewalker Highly informative davefirewalker Highly informative davefirewalker Highly informative davefirewalker's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Mar 2006
    I am in
    Liverpool
    Posts
    2,045

    Default Re: Glen73 vs HSBC! - a little advice please!

    Hi glen Uk

    I think as long as the principal claim is under £5k the interesticon and charges can take it over £5K but still be on the small claims track. BUT if the total IS over £5k the the court fees jump to £250

    Dave

    ** We would not seek a battle as we are, yet as we are, we say we will not shun it. (Henry V) **

    see you stand like greyhounds in the slips,
    Straining upon the start. The game's afoot:
    Follow your spirit; and, upon this charge
    Cry 'God for Harry! England and Saint George!'

    If you think I have helped, informed, or amused you do the clickey scaley thing !!

  9. #9
    Classic Account Holder
    Help the CAG!!
    Make a contribution
    thewifeandI Informative thewifeandI Informative thewifeandI's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    May 2006
    Posts
    2,323

    Default Re: Glen73 vs HSBC! - a little advice please!

    Not quite, Dave - this is true with s69 interesticon, but with contractual interest the interest is part of the basic claim and is used for the cost AND the track.

    Jeep (The Wife & I)
    Halifax joint a/c (£3800 charges + £40 interest on charges over 11 years) - paid in full 23/06/06
    Halifax joint a/c new charges £1100 - LBA sent 02/08/06
    Halifax 2nd a/c (£1500 charges + £150 interest on charges) - partial payment received 13/07/06 (no s69 interest) - AQ filed 07/08/06 - Court awarded 50% of s69 interest (Bank didn't turn up!)
    Halifax Visa (#1) Data Protection Act sent - statements arrived - £350 so far
    Halifax Visa (#2) Data Protection Act sent - refunded £170
    DONATE - Support this site, it supported you!
    Follow the route: FAQs > Template Library > Parachute Account > Bank Forums > Spreadsheet
    All advice given in good faith and without prejudice or liability, to be taken at your own risk!

  10. #10
    Classic Account Holder
    Help the CAG!!
    Make a contribution
    davefirewalker Highly informative davefirewalker Highly informative davefirewalker Highly informative davefirewalker Highly informative davefirewalker Highly informative davefirewalker Highly informative davefirewalker's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Mar 2006
    I am in
    Liverpool
    Posts
    2,045

    Default Re: Glen73 vs HSBC! - a little advice please!

    Thats what I like about this forum....

    you really do learn something every day

    thanks

    Dave

    ** We would not seek a battle as we are, yet as we are, we say we will not shun it. (Henry V) **

    see you stand like greyhounds in the slips,
    Straining upon the start. The game's afoot:
    Follow your spirit; and, upon this charge
    Cry 'God for Harry! England and Saint George!'

    If you think I have helped, informed, or amused you do the clickey scaley thing !!

  11. #11
    Gold Account Holder
    Help the CAG!!
    Download our toolbar
    Glenn UK Authoritative Glenn UK Authoritative Glenn UK Authoritative Glenn UK Authoritative Glenn UK Authoritative Glenn UK Authoritative Glenn UK Authoritative Glenn UK Authoritative Glenn UK Authoritative Glenn UK Authoritative Glenn UK's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Jul 2006
    I am in
    Laindon, Essex
    Posts
    3,936

    Default Re: Glen73 vs HSBC! - a little advice please!

    I agree with jeep,

    Sadly contractual interesticon not only is included in tht etotal for fees but also the allocation to a particualr track.

    I wanted to do a single claim against Abbeyicon my fees and the interest paid put the claim in fast track.

    However, when i add contractual interest it goes a long way into multi track, so i have spoken to a few people on line and a couple of different courts to check the issues about this before putting in my claim.

    HTH

    Glenn

    Kick the shAbbey Habit

    Where were you? Next time please


    Abbey 1st claim -Charges repaid, default removed, interest paid (8% apr) costs paid, Abbey peed off; priceless
    Abbey 2nd claim, two Accs - claim issued 30-03-07
    Barclaycard - Settled cheque received
    Egg 2 accounts ID sent 29/07
    Co-op Claim issued 30-03-07
    GE Capital (Store Cards) ICO says theyve been naughty
    MBNA - Settled in Full
    GE Capital (1st National) Settled
    Lombard Bank - SAR sent 16.02.07
    MBNA are not your friends, they will settle but you need to make sure its on your terms -read here Glenn Vs MBNA

  12. #12
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    gjindancer Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Oct 2006
    Posts
    48

    Default Re: Glen73 vs HSBC! - a little advice please!

    I have my court date next week, and I have been in contact with Barclaysicon over the phone and they are talking about settling - however they dispute this interesticon on penalties.

    It has been said on this thread that you can claim back interest on unlawful charges - but where is the evidence to support this? and also show that it does not conflict with the s96 8% interest that you can claim when the issue comes to court.

    I need this info asap as I need to convince Paul Quinn at Barclays legal!!!

    Thanks

    Dan


  13. #13
    Classic Account Holder
    Help the CAG!!
    Make a contribution
    davefirewalker Highly informative davefirewalker Highly informative davefirewalker Highly informative davefirewalker Highly informative davefirewalker Highly informative davefirewalker Highly informative davefirewalker's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Mar 2006
    I am in
    Liverpool
    Posts
    2,045

    Default Re: Glen73 vs HSBC! - a little advice please!

    firstly you should have done the speadsheet and sent them a schedule of charges (+ showing the interesticon on each charge that you will be claiming @8%)

    if they settle before court they can get away without paying the interest. If they take it to court and fold you can claim the principal and the interest as calculated

    I think this is right though someone may correct me
    Dave

    ** We would not seek a battle as we are, yet as we are, we say we will not shun it. (Henry V) **

    see you stand like greyhounds in the slips,
    Straining upon the start. The game's afoot:
    Follow your spirit; and, upon this charge
    Cry 'God for Harry! England and Saint George!'

    If you think I have helped, informed, or amused you do the clickey scaley thing !!

  14. #14
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    Mad Nick Informative Mad Nick Informative Mad Nick Informative Mad Nick Informative Mad Nick's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Nov 2006
    I am in
    GL12
    Posts
    692

    Default Re: Glen73 vs HSBC! - a little advice please!

    gjindancer, it all stems from a basic principle of law - to be put back in the position you were beforehand. In this case, the charges are (allegedly) unenforceable, so it follows that you can also claim back the interest they levied on the charges that shouldn't have been taken. If you want to dress it up in a bit of legalise (bits in bold are accepted legal phrases with particular meanings - I've done what research I can and it sounds good but I obviously can't vouch for it, so you use it at your own risk):
    The Defendant applied overdrafticon interest to the charges. This overdraft interest is an integral part of the money had and received by the Defendant resulting from the mistake of law regarding the default charges. The Claimant is therefore also reclaiming the overdraft interest levied on the charges on the basis of restitution of unjust enrichment through payment by the Claimant to the Defendant of both charges and overdraft interest originating from the same mistake of law. If the charges alone were repaid to the Claimant, the Defendant would be left unduly enrichedicon by over £XXXX – the Claimant contends that this would be an iniquitous state of affairs.

    The Claimant contends that this claim for restitution for unjust enrichment resulting from a mistake of law is supported by Deutsche Morgan Grenfell Group plc v Inland Revenue Commissioners and anor ([2006] UKHL 49); and Kleinwort Benson Ltd -v- Lincoln City Council Kleinwort Benson Ltd -v- Mayor Etc Of The London Borough Of Southwark and Others; Kleinwort Benson Ltd -v- Birmingham City Council Kleinwort Benson Ltd -v- Mayor Etc Of The London Borough Of Kensington An [1998] UKHL 38; [1999] 2 AC 349; [1998] 4 All ER 513; [1998] 3 WLR 1095.

    Finally, the 8% SI is intended to recompense Claimants for having been deprived of money wrongfully taken (in this case, the charges + overdraft interest). So you are on perfectly sound legal ground going for charges + overdraft interest + SI. I wish I'd realised that - the penny didn't drop with me until after my N1 (which is just for charges + o/d interest). Regards, Mad Nick

    Abbey £8370 settled 17 Apr 07

  15. #15
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    gjindancer Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Oct 2006
    Posts
    48

    Default Re: Glen73 vs HSBC! - a little advice please!

    Thanks Mad Nick, that does help a lot!! I have followed the forums advice to the T all the way through so I was surpised I was being pulled up by Barclaysicon for this - I think they are trying it on to see if there is a chance I am following instruction from the forum without understanding it.

    Also - I managed to submit my court bundle before the 14 Days to trial deadline - I just noticed today I've actually had nothing from barclays - I explained this to Paul Quinn from Barclays and he told me they had already defended (The usual defence at the MCOL stage) - I though my aqicon was to rebuff this and that I would be supplied with further information for court? (in theory as Barclays don't intend to show up!)

    Thanks Again

    Dan



Browsealoud
Video Tour



Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE