Basic Account Holder
Cagger since : May 2007
Posts : 33 (0.01 post per day)
Re: British Gas - Pre Payment Meter
I switched from BG to NPower a couple of years ago for both gas and leccy and received a combined bill for over 700 quid!
I queried this as i was prepay on meters and couldn't fathom as to why i had ran up such a debt. Without argument i got a response explaining it was there fault for not updating the meters and they wiped the debt off and compensated me £25.
Don't threaten them with nasty letters but do write to them and explain your situation. It worked for me.