Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
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a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
I have received this letter from Alliance & Leicester today.
I wrote to them disputing the charges and making a complaint about the way I had been treated by them. It all started when their systems crashed months ago and I wasn't able to get access to my wages and they gave me a "hidden overdraft" to allow me to withdraw money until my wages showed in the account. I wrote to them in November disputing the charges that had been applied to my account and had various telephone conversations with them about the charges and always got someone nasty on the other end of the phone. Anyway they sent me a bog standard letter not covering any of the points I made in my letter and like an idiot I didn't reply to it.
I sent them a letter recorded delivery on Tuesday to claim back my charges and I have now received this.
Their letter is dated 7 Jan and I have only received it today (10 Jan) so they are only giving me 5 days to repay the full amount.
Please help anyone.
Is this default legal when I am disputing the charges (the letter I wrote to them in Nov did ask for the charges back although I did only send the "official" CAG letter on 8 Jan)?
Are the correct in only giving me 5 days to pay?
Is there anything I can do to stop this default or is it too late?
Same thing has happened to me! I agree they are RUBBISH! They are hiding behind the OFT case and refusing to deal with any of the letters I have sent them
I can't believe they have defaulted me
" to allow me to withdraw money until my wages showed in the account. I wrote to them in November disputing the charges that had been applied to my account and had various telephone conversations with them about the charges and always got someone nasty on the other end of the phone. Anyway they sent me a bog standard letter not covering any of the points I made in my letter and like an idiot I didn't reply to it.
letter on 8 Jan)?
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