Thread: Telephone Harassment Letters Not Respected.

Sent official letter to Mercers back in Nov 07 and they have still called everyday since. despite several short but sweet reminders that we will only communicate in writing.

Robinson way and Moorcroft do not seem to understand english.

Sometimes it is not enough to JUST threaten to write to the governing bodies + complain about the telephone harassment
...U actually HAVE to follow it through!...

Eventually the DCA will get the message.
...Just refuse to be intimidated + be engaged in dialogue + politely put the phone down on them...

Link Financial used to call me several times a day, every day.
I sent the Template Letter off + the calls dropped to a couple a day for the 1st few months, then to once a week @ the same time on the same day.
Now, it's just once a month.
...In fact, I can't remember when they last called tbh, it's been that long since they did!...

Buchanan clark and wells,and Robinson way both seem incapable of understanding english,had my brother answer my phone on speaker(recorded )buchanans gave my personal details to him how much etc,sent of letter to local trading standards office who have sent me a form to record times dates etc of calls from both companies.

GE Money, I sent them a telephone harrassment letter about six months ago, the phone calls stopped. In October, while I was on holiday, they began again, because I had missed a payment on my store card. I sent them another letter which they have ignored, and claim they have the "right to phone me" I received another few calls from these muppets last week, late payment with store card, again I had been away over Xmas, I had already paid it. And all for the sake of 300 quid, which I owe on the card, less any charges, for which I am sending them an SAR as we speak.

I shall have rid of these idiots by the spring!!

MBNA and RMA, both of whom say they have a 'legal right to phone' but are strangely unable to state which statute law gives them this right.

Lloyds TSB continued to call despite two letters one recorded delivery one not; speaking of which any idea how long Recorded Delivery letters take to show up on the royal mail site, I sent two three days ago and nothing as yet on one of them the other confirmed deliverered.

Halifax and capquest here. Sent both of them telling them no calls and all communication was to be in writing only.
Since then I have had 2 calls of each of them. All 4 times I refused to give my address and date of birth and hung up on them.
I'm now keeping a log of any calls and as of today will be recording any future calls from them. When I have enough evidence, then the complaint letters will follow to TS and OFT

Halifax - were still harrassing my father in law, he has now changed his phone number

I have stopped calls using admin of justice etc from

Halifax
Egg
Blair Oliver Scott
Iqor
Moorcroft
Credit Solutions
Capquest

I sent the telephone harassment letter to RMA and Calders. Both completely ignored it. RMA still phone most days.Calders have now backed off after I complained to the local policestation and they got a call they didn't like.

Originally Posted by Patma

Calders have now backed off after I complained to the local policestation and they got a call they didn't like.

That made me smile

Sending the stop phoning letter by recorded delivery gives you proof you have asked/told them to stop.

If they ignore that letter its their problem. Especially if you log their calls - dates, times etc - and after the second or third make a complaint. You can complain to the Information Commissioner for misuse of data, to the Telecoms Regulator for misuse of a telephone systems and to the police for plain harrassment. If they claim to act on behalf of solicitors complain about their actions to the Law Society as well. Copy your complaints to the OFT questioning the caller's fitness to hold a consumer credit licence.

I have seen harrassment phone calls dealt with severely by the courts. Don't just take the flak, give it out - with interest! Evenetually the debt collecting industry will realise that continual phoning, harrassment and bullying is not the way forward.

The OFT Guidance requires that DCAs should respect a debtor's wishes as to where and when he is contacted. I recently wrote to MBNA (on behalf of someone else) about heir phone harassment; their reply was that they'd stop, but if they didn't get their money they'd start again - and they continued to phone. I then quoted the OFT rules and made clear that 'Ms X does not wish to be contacted at (phone number) at any time.' The calls have now stopped, and if they start again, then TS and fos can also be complained to.

Capital One,
Sent a letter by recorded delivery ,which was signed for,asking them to stop calling me and remove my number from their system.Date requesting they desist ringing me 20/06/06
Stopped for a while,but for the past 4 months ago ,they have been ringing my number up to 5 times a day.Each time I remind them of my request from 20/06/06 ,and again ask them to remove my number from their system,inform them that this is harrssment,but lately I have been telling them they have the wrong number,after asking who is calling,whom do they wish to speak to,but have logged time,date etc:

CSL- sent harassment letter, calls stopped since oct 2007 and started again recently.

HBOS- Calls still recieved in error, despite letter being sent on 10/01/08.