Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
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London
NW11 7PE



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  1. #1
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    Default Monument Card Changed To Platinum Card

    Hi all, Happy New Year.

    I am in the process of calculating the charges on my wife's Platinum Card that started out initially as a Monument Card. I have 2 questions. First: can I calculate the charges on the one claim or should I do two? Second : do I claim the charges up to July 2006 when they reduced to £12.00 per item or do I claim them up to date?

    Thanks in advance for any help given

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  2. #2
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    Default Re: Monument Card Changed To Platinum Card

    Hi, claim it all, the £12 is just a guidance and anything above then the OFT would want to take a look, BUT the companies still have to prove that this is a true reflection of costs incurred.

    secondly, if the card was taken over by another card and reissued, then claim for both cards, as long as they are now managed by the same company, I hope that this makes sense, it is late

    Lula


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  3. #3
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    Default Re: Monument Card Changed To Platinum Card

    Lula,

    Thanks for that, I'll calculate the charges up to date


  4. #4
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    Default Re: Monument Card Changed To Platinum Card

    Hi Spa,

    Also, be aware that they may try to offer to refund you JUST the excess above the £12 set as a limit by the OFT.

    Ignore this as the charges are still being repaid IN FULL by the CC companies. They are unlawful penalty charges and they will repay them. So claim the FULL charges paid to date.

    Good luck with your claim and come back anytime with any queries.

    Slick

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

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  5. #5
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    Question Query About The New Poc -n1

    Hi, I have been looking at the POCicon-N1 and have a question. At point 19. it states 'The Defendant has not repaid them or any of them.' In my case they have made an initial refund of the difference between actual charges and £12.00. How should I alter point 19? and do I now have to redo my schedule to alter the earlier charges to £12.00?


  6. #6
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    Default Re: Query About The New Poc -n1

    Hi Spa,

    You should have rejected their offer when they made the partial refund.

    When you do that, they may take the refund back.

    Ignore the amount refunded and use the POCicon as is. When you reach settlement, you can take into a/c any refund made then.

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.

  7. #7
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    Thumbs up Re: Query About The New Poc -n1

    Hi Slick

    Thanks for the reply, I did reject the offer and told them I would accept it as partial settlement giving them 14 days for full payment. I will do as you advise and ignore it in my POCicon


  8. #8
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    Default Re: Query About The New Poc -n1

    Just realised this should be in BC forum - I'll get it moved and merged with your earlier thread. Please stick to the same thread so your case is kept together.

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.

  9. #9
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    Default Re: Monument Card Changed To Platinum Card

    2 threads merged. Please keep to one thread per topic, thanks.



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