Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
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HI everybody,
Hope you all had a good christmas and i wish you a successful new year.
Now getting down to it,i have recieved a letter that shows that hfc are not compliying to my request, how do i post it on my thread? help would be appreciated.
Regards gordon
Hi Gordon. If you can scan it in to your computer you can copy and paste it into your thread.
Alternatively open an account with photobucket.com (it's free and secure) and upload the image to your PB account. An code will be created for the image which you simply paste into the reply box and it will show the related image!
Just shout if you need any help!
EDIT - LINKS REMOVED AS LETTERS CONTAIN PERSONAL ADDRESS DETAILS
Hi FreakyLeaky i hope i`ve done this right, thanks for you help!.
With regards to the letter from the manager, i never contacted him and made a complaint previous to the 15th, i phoned him on the 18th and he said my PPI was under investigation as a complaint had been filed. I sent for an SAR (Subject access request) on the 22nd dec and as you can see from the reply, they to think that 1. i`ve made a complaint and that 2. i will not be recieving my PPI until the investigation is complete. (what investigation and what complaint?).
Should I wait or send them a letter stating stating the terms of the data protection act 1998 or wait for thier response?
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_________________________ _______
Sorry, but I cannot deal with your case by PM - please ask questions in your own thread. If you do not get a reply within 48 hours send a PM, with a link to the relevant thread, to any Site Team Member.
DO NOT SEND QUESTIONS ABOUT YOUR CLAIM TO ADMIN, or our WEBMASTER - YOU WILL NOT RECEIVE A REPLY.
Advice given is purely my opinion, and is not based on any legal training.
EDIT - LINKS REMOVED AS LETTERS CONTAIN PERSONAL ADDRESS DETAILS
Hi FreakyLeaky i hope i`ve done this right, thanks for you help!.
With regards to the letter from the manager, i never contacted him and made a complaint previous to the 15th, i phoned him on the 18th and he said my PPI was under investigation as a complaint had been filed. I sent for an S.A.R - (Subject access request) (Subject access request) on the 22nd dec and as you can see from the reply, they to think that 1. i`ve made a complaint and that 2. i will not be recieving my PPI until the investigation is complete. (what investigation and what complaint?).
Should I wait or send them a letter stating stating the terms of the data protection act 1998 or wait for thier response?
Regards Gordon
Thanks Alan much appreciated
As they dont want me to inform the Ombudsman, i would like to inform the OFT and TRADING STANDARDS after i`ve had a response concerning my CCA,as they would not comly with both of my requests.
Click on the above link to place your order - payment by Paypal.
_________________________ _______
Sorry, but I cannot deal with your case by PM - please ask questions in your own thread. If you do not get a reply within 48 hours send a PM, with a link to the relevant thread, to any Site Team Member.
DO NOT SEND QUESTIONS ABOUT YOUR CLAIM TO ADMIN, or our WEBMASTER - YOU WILL NOT RECEIVE A REPLY.
Advice given is purely my opinion, and is not based on any legal training.
Yes Alan, I did everything the way it should be done, and as for the letter, i suppose that is their acknowledgement as i have not sent for any other info.
Regards gordon.
It is unusual - HFC generally send a letter confirming receipt of the request and asking you to provide proof of identity and fill in one of their forms. Do you know if they have cashed the cheque.
Alan, Derby, UK.
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_________________________ _______
Sorry, but I cannot deal with your case by PM - please ask questions in your own thread. If you do not get a reply within 48 hours send a PM, with a link to the relevant thread, to any Site Team Member.
DO NOT SEND QUESTIONS ABOUT YOUR CLAIM TO ADMIN, or our WEBMASTER - YOU WILL NOT RECEIVE A REPLY.
Advice given is purely my opinion, and is not based on any legal training.
Hi Alan ,
I sent them a postal order for the S.A.R - (Subject access request) (Subject access request), i have copied the letter that seems to be a reply concerning my so called complaint, as they cannot resolve the so called complaint probably proves that they are on the back foot, i have also enclosed a letter i`ve just typed up, can you give me your view on the wording.
Click on the above link to place your order - payment by Paypal.
_________________________ _______
Sorry, but I cannot deal with your case by PM - please ask questions in your own thread. If you do not get a reply within 48 hours send a PM, with a link to the relevant thread, to any Site Team Member.
DO NOT SEND QUESTIONS ABOUT YOUR CLAIM TO ADMIN, or our WEBMASTER - YOU WILL NOT RECEIVE A REPLY.
Advice given is purely my opinion, and is not based on any legal training.
Hfc Ppi Response/fob Off
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Originally Posted by gordonsanderson
