A 220 page introduction to all things consumer related by our own BankFodder.
Includes energy companies, mobile phone providers, retailers, banks, insurance companies,debt collection agencies, reclaim companies, secondhand car sellers, cowboy garages, cowboy builders and all the rest who put their own profits before you.
Cagger since : Mar 2006
Posts : 8,485 (1.91 post per day)
Re: HSBC is going to remove my overdraft facility help.
They do have the right to withdraw this facility, although you may of course be correct in the assumption that it is a retaliatory action for having reclaimed charges.
Proving it would be another thing. It would essentially be a case of complaining to the fos and letting them decide, but if you feel as though they are doing this for no other reason, it might just be better to move to another bank who will offer the same or similar OD facility.
Are there other circumstances that could have affected this decision - change of financial status etc?
If your finances are in order, my best advice would be to move banks now. You might wish to keep this account open (unused) whilst you submit a complaint...
Cagger since : Feb 2007
Posts : 3,759 (0.92 post per day)
Re: HSBC is going to remove my overdraft facility help.
I think your best bet would be to open a parachute account somewhere else. That way you can start from scratch and manage your finances a bit better. Once you have set up a new account,you can then go back to HSBC and start up a repayment plan as well as carrying on with your claim.
If you need to check the charges, you can do this online at the HSBC website. You do need to be registered for this. You can check up to 6 years worth of statements.
I do not know any free "help" comapnies, but I am sure you can get all the advise you need right here. It also might be best to start up your own thread, that way we can advise you of the whole reclaiming process and it won't get confused with the advice given to JOSHIOU.
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Cagger since : Oct 2006
Posts : 4,898 (1.16 post per day)
Re: HSBC is going to remove my overdraft facility help.
Take more water with it jo..............
PS : Have you told katylegs her answers are on here jo ?
Nemo me impune lacessit
Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.
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HSBC is going to remove my overdraft facility help.
informing me that my overdraft facility of £600 will be removed on the 23rd of January.
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