Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
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  1. #1
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    Default citi- not responding at all **WON**

    hi to you all,
    i am suprised at the way citi are dealing with these cases.
    have added all my charges, plus interesticon and sent them requests for repayment.
    have not heard or recieved any replies at all.
    sent them final lbaicon xmas and now going to issue court papers against them.
    Oxford county courticon is listing all credit card cases as i have filed and won against crap1
    reading the threads citi fight more than the others then?

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  2. #2
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    Default Re: citi- not responding at all

    Citi will fight tooth and nail and try every trick in the book not to pay out, but if you stick to your guns eventually they will.


  3. #3
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    Default Re: citi- not responding at all

    hi,
    nothing at all from citi, have checked to make sure they have signed for the letters.
    3 lbaicon letters sent and not even a reply. going to issue court papers soon , just wondering if to do stat 8% or ci rate ,
    has anybody had any success with ci???


  4. #4
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    Default Re: citi- not responding at all

    Citi play dirty and use every trick in the book, my personal opinion would be to go with 8% stat. Plus you can't go for contractual unless you've claimed it from the beginning.


  5. #5
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    Default Re: citi- not responding at all

    thanks wendyb, just recieved a reply from citi , bit late , have issued court papers.


  6. #6
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    Default Re: citi- not responding at all

    Heard that all money claim filed claims are being stayed, so hopefully you've gone the N1 route.

    Get in touch with me when you receive an allocation questionnaireicon as i'll have a few things for you to submit at this time.


  7. #7
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    Default Re: citi- not responding at all

    thanks enron, just recieved the letter from the court to say it is being served, so will keep you posted.
    yes i did n1 route and oxford court is not staying these cases at the moment.


  8. #8
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    Default Re: citi- not responding at all

    Let me know how you get on.

    From the point of view to Citi claims, you should be able to effectively argue against a stay.

    The current court case relatves purely to current bank account overdrafticon charges, and not credit card charges. On the issue of CC charges there is already an OFT report in place, which the defendant has obided by in lowering its charge to £12 per default.

    The issue here is whether the charge of £12 which is at the maximum level outlined by the OFT is an accurate reflection of the defendants costs. And the fact that the conflicting cost pre-estimates submitted to courts by the defendant need further exploration by means of a full Breakdownicon of the figures used as a basis to calculate the pre-estimates. (for which the draft orders serve this quite well).


  9. #9
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    Default Re: citi- not responding at all

    Citi are the hardest to claim from - could you please let Enron or myself know as soon as you recieve a defence from Eversheds?

    What address did you send letters and claim to?


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  10. #10
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    Default Re: citi- not responding at all

    sorry gizmo and enron have overlooked this lately while waiting for a response to court papers.
    they have until friday the 25th jan to acknowledge the claim.
    the address i sent the requests to was citi cards, po box 54, Salford, Manchester. M5 3BP


  11. #11
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    Default Re: citi- not responding at all

    The PO Box goes directly to their Salford Offices, as i've got headed note paper from Mr.Brian Smith with both addresses on.

    Request judgement on the 26th Jan if you hear nothing from them.


  12. #12
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    Default Re: citi- not responding at all

    will ring court on friday to see if they have responded , if not i will request judgment.


  13. #13
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    Default Re: citi- not responding at all

    The court will probably make you wait till Monday, just so they can get their records up together.
    Good Luck, keep us informed.


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  14. #14
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    Default Re: citi- not responding at all

    hi rang court today and citi have not responded at all, the clerk said i could give it a few days if i wanted to.
    deadlines are strict for us so should i wait?


  15. #15
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    Default Re: citi- not responding at all

    Hi Oggy1,

    It appears I'm in a similar position to you.

    I was awarded judgement by default but then the court pointed out that because I'd given them the PO Box address it may not be enforceable. Has this happened to you?

    I'm also trying to fight off them setting aside the case.

    Have you got any updates on your case?

    PatsyTheCat x


  16. #16
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    Default Re: citi- not responding at all

    We've all used the PO Box no.
    They can't set aside the case, just judgement, and they will then produce their defence. The chances of the setasideicon being refused are very slim.


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  17. #17
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    Default Re: citi- not responding at all

    hi, citi have filed a notice to defend the case, they were late but the judge has allowed it.
    i bet the same rules would not apply to us!!!


  18. #18
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    Default Re: citi- not responding at all

    have just recieved a letter and payment from citi.

    the payment is only a small part of the claim and they say they are not paying interesticon eeven though court papers have been issued and the amount they have paid is the balance between £25.00 chages and the £12.00 they are now allowed.

    i am sending the cheque back and informing them that the whole amount is due plus interest and costs.

    any comments would be welcome.


  19. #19
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    Default Re: citi- not responding at all

    I like it,

    I had a case against pixmani where they owed me for the item I returned under their guarantee + court costs + interesticon and other costs.

    they initially (in the final days) sent me just the cost of the item, and said that's all they would send and its the F&F offer and would I instruct the courts to stop the action, I wrote back saying to send the remainder that I am claiming for otherwise I would continue with the action, of course within a couple days I had received complete and full payment ..

    They wouldn't pay anything unless they know they have to .. so go for it ..., they wont risk a CCJ for a few quid, they are just trying to score some points back I think.


  20. #20
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    Default Re: citi- not responding at all

    thanks kev , i hope so because the case has started they will have to refund costs etc, i wonder what they will think when the cheque gets returned.
    congrats on getting your claim sorted.



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