Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
Data Protection Act reply received 24/6, full statements and a hand signed letter from Mrs M Carpenter, Data Protection Office (Credit Card Operations, Southend). Totals £117 charges which is less than I thought but hey-ho its still my money.
Interesting letter from them considering is was in reply only to the template DPA request, looks like they won't attempt the 'its a service charge' angle. Apologies if its been posted already but it goes...
With reference to your request concerning any 'manual intervention' to the administrative charges debited, these charges have been processed in accordance with the terms and conditions of our current agreement with you as a result of the activity on your account. In the event that you breach the terms and conditions, we will take the appropriate action, contacting customers when appropriate, or handling customer enquiries regarding their account status. When a customer has raised a concern in relation to this process, blah blah
downsouth v RBS Mastercard
of our current agreement with you as a result of the activity on your account. In the event that you breach the terms and conditions
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