Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



+ Reply to Thread
Results 1 to 3 of 3
  1. #1
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    syntaxblue Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Dec 2007
    Posts
    6

    Question letter for debt collector over unlawful bank charges

    I have received a letter from debt managers ltd, stating that i have a outstading debt of £555.09 from Lloydsicon tsb, I stoped using my lloyds account about a year ago and these are charges compounded from going into a 15 pound overdrafticon ,i never had a overdraft agreement with lloyds .can any one help me please

    Similar Threads:

  2. #2
    Site Team maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52 Authoritative maroondevo52's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Jun 2006
    I am in
    Edinburgh
    Posts
    19,609

    Default Re: letter for debt collector over illegal bank charges

    Hi, Syntaxblue.
    You need to start the process and re-claim your charges. Have a look at this.......
    http://www.consumeractiongroup.co.uk...tructions.html
    Once you start your claim, send Debt Managers Ltd one of these letters(amend to suit your needs).
    Account in Dispute Letters - Consumer Wiki
    This will stop any more charges accumulating.
    You should then start your own thread in this Forum.....
    http://www.consumeractiongroup.co.uk/forum/lloyds-bank/
    People dealing with Lloyds will help you out.

    Also have a look at this.......

    http://www.consumeractiongroup.co.uk...laim-what.html
    Regards.
    Scott.


    Any advice I give is honest and in good faith.
    If in doubt, you should seek the opinion of a Qualified Professional.

    If you can, please donate to this site.
    Help keep it up and active, helping people like you.


    If you no longer require help, please do what you can to help others

  3. #3
    Gold Account Holder
    Help the CAG!!
    Download our toolbar
    patrickq1 Highly informative patrickq1 Highly informative patrickq1 Highly informative patrickq1 Highly informative patrickq1 Highly informative patrickq1 Highly informative patrickq1 Highly informative

    Follow Real_CAG on Twitter

    Cagger since
    Jul 2006
    Posts
    4,978

    Default Re: letter for debt collector over unlawful bank charges

    if debt managers have added any charges to your account then read the document below also follow all advice given above
    patrickq1
    debt collectionicon PRACTICE REVIEW.

    The OFT has published guidance notes [OFT298] in January 2000 outlining the Director General’s views regarding misleading letters and collection charges with relation to licensing persay, and under the Consumer Credit Act 1974.

    The OFT has duly reminded creditors and debt collection agencies that the issue of documents;
    Resembling a court summons or other official document.
    Leading the debtor to believe they come from or have the authority of a court.
    Otherwise containing false or misleading information intended to obtain payment.

    May be criminal offences under the County Courts Act 1984 and/or the Administration of Justice Act 1970.

    Any practice liable or intended to mislead the debtor – whether as to the origin or authority of any document or as to any other material matter is likely to be regarded as deceitful or oppressive or otherwise unfair or improper within the meaning of section 25(2)(d) of the Consumer Credit Act 1974, whether the practice is unlawful or not.

    It is an offence under Section 135/136 of the County Courts Act 1984 to deliver or cause to be delivered to any person any document;
    Which, by reason of its form or contents has the false appearance of having been issued under the authority of a county courticon.
    Falsely purporting to be a copy of any summons or other process of a county court, knowing it to be false, or to act or profess to act under any pretence of the process or authority of a county court.

    It is an offence under Section 40(1)(c)/(d) of the Administration of Justice Act 1970 to falsely present;
    A document as having some official character which it has not with the object of coercing another person to pay money claimed as a debt due under a contract.
    An individual to be authorised in some official capacity to claim or enforce payment.

    It is an offence under Section 40 of the Administration of Justice Act 1970 and Section 1 of the Malicious Communications Act 1988;
    To harass of debtors with a view to obtaining payment including the issue of letters which convey a threat or false information with intent to cause distressicon or anxiety.

    Documents may be in breach of the County Courts Act and/or the Administration of Justice Act even if they do not exactly resemble a court summons or other official document.

    Documents may not;
    By reason of their form or contents or both, appear to have been issued by or under the authority of a court or other official body.
    Mislead as to the nature of the processes involved or the likelihood of legal proceedings.

    All statements contained in letters and other documents to consumers must be capable of being substantiated in the event of a complaint.

    Debt Collection Charges

    There is no legal basis for a creditor or a debt collection agency acting on its behalf to claim collection costs from a debtor unless there is an express provision in the original agreement.

    Without such provision, collection charges cannot be demanded as a debt due under the agreement.
    ----------------------------------------------------------------------------------------------------------------

    If an agency claims the right to recover charges under a separate agreement with the debtor, there must be a binding contact to this effect, with legal consideration (ie benefit) provided to the debtor.

    A letter advising the debtor of a liability for certain charges is not such an agreement, regardless of whether it is signed by the debtor.

    If an indication of charges payable on default is not included in a credit agreement regulated under The Consumer Credit (Agreements) Regulations 1983, it is not properly executed and will not be enforceable against the debtor without a court order.

    It is likely to be an ‘unfair or improper business practice’ under Section 25(2)(d) of the Consumer Credit Act if;
    Creditors or collection agencies fail to ensure that they do NOT recover collection charges in the absence of an express contractual provision entitling them to do so;
    Debtors are led or allowed to believe that they are legally liable to pay such charges where this is not the case.
    Any ambiguity in the debtor-creditor agreement as to whether it covers a particular charge, or the permitted amount of the charge is not resolved in favour of the debtor;
    Collection charges provided for in the credit agreement are levied at an unreasonable amount and/or are disproportionate to the main debt.

    All these issues should be relevant to questions of fitness to hold a licence under the Consumer Credit Act, whether or not they result in prosecution of the individual(s) or company(ies) concerned.

    Under section 25(2) of the Consumer Credit Act the fitness of a licensee can be brought into question by the actions of any of its employees, agents or associates, and section 25(3) defines ‘associate’ for these purposes as including a business associate.
    ----------------------------------------------------------------------------------
    This document is © Copyright to David Buckley. (diskmandave) “Debt Help Resource UK.” A not for profit self help resource.

    This document may be copied freely as long as it is not for profit. No charge may be levied to pass on this document whatsoever. No postage fee may be charged to pass on this document whatsoever.

    Exclusive licence is granted to Consumer Action Group (.co.uk) to freely copy and/or distribute this document on a “not for profit” basis.



Browsealoud
Video Tour



Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE