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Debt Mountain's Missus Versus Lloyds TSB Credit Cards X 2.
Sent a recorded delivery letter on 4th December to the Copy Statement Unit listed in the contact details thread under the D.P.A., but nothing is showing up with Royal Mail on their website. I even phoned Royal Mail and they said they had absolutely no trace of it. Has anyone else had a problem sending mail to this address? Does this Copy Statement Unit have a phone number?
Re: Debt Mountain's Missus Versus Lloyds TSB Credit Cards X 2.
Hi, Debtmountain.
Spotted this in a thread...
"I received my reply and copy statements from the copy statement unit, Swallow Street, Birmingham".
Looks like it does exist.
Also found this......
"I had the same problem, the first copy (charges only) came from the copy statement unit, Birmingham'; but in the end I actually got my statements going back to 1997 from my local branch, but only by ringing the Customer Service Recovery Centre, Andover -01264-725214".
Hope this helps.
Regards.
Scott.
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Re: Debt Mountain's Missus Versus Lloyds TSB Credit Cards X 2.
One set of statements received. They seem to have 'difficulty' locating the closed account that had a lot of charges on it. They also pretend to not know what a S.A.R. is. Isn't that always the way? Hmmm. Will update after their deadline expires.
Re: Debt Mountain's Missus Versus Lloyds TSB Credit Cards X 2.
Lloyds are crafty as a bag of spanners ;-) They paid me the amount of charges I was claiming but only added about £4 interest which I calculated at around £200 and then tried to make out they'd settled the claim.
Watch out for every trick they can possibly find. Just makes it more satisfying when you win though
Re: Debt Mountain's Missus Versus Lloyds TSB Credit Cards X 2.
Realised we only had 5 years worth of statements. We reminded them we wanted 6 years worth of statements. They agreed, but we are still waiting. Going to the ICO soon.
Re: Debt Mountain's Missus Versus Lloyds TSB Credit Cards X 2.
After a long battle with the I.C.O. we finally got the statements through over a year late. Firstly, are credit card claims still good to go? Secondly, could we sue them for not providing the statements on time? We would like to. All correspondence with the I.C.O. and Lloyds, including their grovelling letter of apology, has been retained.
Re: Debt Mountain's Missus Versus Lloyds TSB Credit Cards X 2.
Originally Posted by Debtmountain
After a long battle with the I.C.O. we finally got the statements through over a year late. Firstly, are credit card claims still good to go? Secondly, could we sue them for not providing the statements on time? We would like to. All correspondence with the I.C.O. and Lloyds, including their grovelling letter of apology, has been retained.
Forgetting the issue of suing them, are credit claims still good to go or not? Any advice appreciated.
Re: Debt Mountain's Missus Versus Lloyds TSB Credit Cards X 2.
got my SAR for cc then added up all my charges 540 + 8% and got all back
keep at them they will pay up................. shame about bank charges they are over 3k bar humbug