Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
So, I just got off the phone with customer relations (Barclays, London), who were more candid than anybody I have ever spoken to at a financial institution!
When I advised of my intent to claim, she said, and I quote "not another one!" She then went on to advise that she has personal dealt with over 100 of these this week, and that they are hiring temp staff to help comb people's accounts. Surely this must be having a huge drain on their productivity.
The nicest part of all this, was that I was able to talk freely. I dialled a direct number, and discussed my account freely, with her never taking my name, number, sort code, account number. She was actually quite friendly, and seemed genuinely sympathetic, but it won't stop me going for the whole amount.
The thing that I would REALLY like to know, is just how much exactly has been given back by the banks, and how are they feeling at this precise moment. I have only recently been posting here, but have been lurking a while, and really enjoy reading peoples success stories.
look in the bank charges survey it says who got what out of whome.
LOL
I was told about them putting extra departments and temps in the other day when someone from london rang me, i thought they was just stalling lol
Good luck
The actual figure is probably a whole lot higher than the survey suggests as not everyone bothers to do it.
Also, a lot of payouts have included confidentiality clauses, so they don't get added either. Shame really as the survey is confidential and gives no clue as to the identities of those that complete it.
I believe that the actual figure is probably in excess of £3,000,000
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Little bit of Friday levity (Barclays)
, London), who were more candid than anybody I have ever spoken to at a financial institution!
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