First letter from
equita
received on the 20th Nov-07 (dated 12th) for £183.99 (Unpaid Penalty Charge Notice).
I called
equita
on the 30th Nov and they gave me the Bailifs number as the debt was forwarded to the Bailif - Mr Brown.
Mr Brown said he had been around looking for teh car a week earlier - which is a lie, the car has not been moved for at least two weeks.
He also agreed that I would pay half by 4th Dec and the other half by the end of that week. He had come round this morning and clamped the car while my pregnat wife and 1 year old doughter were outside teh house.
After a long dispute with him over teh phone I had to pay £535 or he will take the car.
There is no justification for the amount of £535 - What are the Do's and Don'ts of complaining to Equita initially?
Thanks
Abi