Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)



Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
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  1. 3rd December 2007 01:14 #1
    bmibabyfc bmibabyfc is offline
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    Default Help needed v Alliance and Leicester

    Hi all...

    A and L are being real buggers...

    I sent my first letter on the 18 Oct 07 recorded asking for all the details they hold for me etc and a £10 cheque...

    They send me back 5 months worth of bank statements only... Now i know i had a loan with them back in 2005 and i clearly stated i wanted information on this... The only problem was i did not have any reference number or anything like that... However, i enclosed the 3 addresses that i had been living at which should have been enough for them to send me the information that i require...

    After receiving the bank statements only i sent them another letter on 06Dec 07 asking yet again for ALL the information they hold on me including details on the loan, i have yet still yet received what i am after which is obviusoly details of the loan and all the PPIicon that i had to pay... Unfortunately i dont have any of this info so until i get it i cannot process with the PPI claim...

    I am right in thinking that they had 40 days after i sent my original letter to provide me with all the information they hold on me???

    What shall i do now, who do i address the complaint too???

    All help appreciated!!!

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  2. 3rd December 2007 02:00 #2
    alanfromderby alanfromderby is offline
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    Default Re: Help needed v Alliance and Leicester

    Quote Originally Posted by bmibabyfc View Post
    i sent them another letter on 06Dec 07
    That's next Thursday!!

    Assuming they have now passed the 40 days, give the Information Commissioners Office a ring. They may ask you to make a formal complaint - or may suggest an alternative, but they are the best people to start with.

    Alan, Derby, UK.



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  3. 3rd December 2007 11:49 #3
    bmibabyfc bmibabyfc is offline
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    Default Re: Help needed v Alliance and Leicester

    Ha!!!

    Thanks Alan, i meant 06 Nov 07

    I will try and call them and see if they will give me the info i need, if no joy will then call the commisioner...

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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE