Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    Default Rec'd A Reply From The Rbs

    I received my statements over the last 6 yearsicon and was amazed the my charges totalled just over £7000!!!! i new over the last 18 months they hammered me for charges as i was unemployed for a while.

    I sent my lbaicon and they responded with the following reply:

    thankyou for your letter dated the 13 June 2006 and i appologise for any dissatisfaction caused by the application of charges to your account.

    The bank believes that its charges are fair and reasonable and considers the amounts debited to your accounts have been applied strictly in accordance with the banks published tarriff. The bank is satisfied that this tariff complies with all applicable laws and regulations.

    Against that background, the banks must differ with the views expressed in your letter. Accordingly, the charges have been applied to your account will stand.

    We look forward to your continued payments of xxxx, next due xxxxxxxxxx

    If you have any queries please contact us on the above number

    Yours sincerley

    Customer service manager




    I have a loan so thats what the continued payments are. My question is:

    Is this a standard response and should i stick to my time table and by the end of the month issue court proceedings or should i send another letter?

    hope you can help

    thanks

    Lee

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  2. #2
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    Default Re: Rec'd A Reply From The Rbs

    Was that 1st or 2nd letter you sent? If 1st, you need to send another one (which should be lbaicon now, so I'm confused as to what you sent?) If it IS the 2nd, then 14 days and sue. And yes, it is a standard letter. It is getting to the point where I recognise which bank by just reading their stock answer, lol!

    Apologies to people who I was in the process of helping, I may be gone some time.

  3. #3
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    Default Re: Rec'd A Reply From The Rbs

    lol i bet you see so many of the replies as well. I was mistaken it was my 1st letter, i will send the lbaicon letter tomorrow and state i am not happy with the reply, i will then probably get another standard letter back after that lol



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE