Thread: is this a fair offer

I will move this thread into the PPI section where you will be able to get the answers you need.

Originally Posted by yraunaj

Hi can anyone tell me if I should accept this offer from Egg for PPI insurance claim. The loan taken out Jan 05 £5000 over 48 months loan protection £959.80. The letter says We have attempted to retrieve the call when you were offered PPI , unfortunately the tape has been corrupted and we have been unable to listen to this. Therefore a business decision has been taken to refund the PPI with interest as a gesture of goodwill without admission of liability. Please find enclosed a cheque for £324.75 this being the remaining premium of £292.83 plus interest of £31.92. I have now paid of the loan in full. Thanks.

This looks good news for you, Have they paid off the loan balance with the refunded ppi and interest and are giving you the remaining balance as a cheque. Did they give you any interest of top of this, ie statutory at 8% or interest at the contractual interest rate of the loan. If they are not doing so, this would be an opportunity to ask for it, in Full and final settlement of your claim. It is of course your choice. If you don't do spreadsheets, for the figures, either post them up on this thread or pm me and I will have a look for you.

Well done