Refused goodwill payment paid into account

**HattieTheFirst** · 17th November 2007 14:41

Hi

What it the procedure if Barclaycard credit my credit card account with the goodwill offer that I refused?

I'm continuing with my online claim and will leave the goodwill amount sitting on the account. Are there any other steps one should take here?
Hattie

Similar Threads:

**tiglet** · 17th November 2007 15:00

Hi.

Firstly, don't touch the money.

You acn accept this as partial settlement of your claim and proceed with the rest - there is a letter in the library which you can use.

**sea-sidelady** · 17th November 2007 19:46

Here is the link.

http://www.consumeractiongroup.co.uk...ng-offers.html

Letter 5 is the one you need.

**blencathra** · 29th November 2007 14:08

I was offered a lump sum repayment or over £200.00 when the charges are over £1000 no interest icon

added either. They then canceled my cash drawing facility ( not that i used it ) and reduced my credit limit by the same amount . Round one to Barclay's NO they will not win round two.

Cheers .. Dave

**slick132** · 2nd December 2007 23:43

Hi Hattie,

If I'm right reading the post on your other thread, you're saying this case has been Stayed. Please confirm this.

If this is so, there's a letter you can send - http://www.consumeractiongroup.co.uk...edit-card.html

Hope I've read this right, Slick

**HattieTheFirst** · 3rd December 2007 21:51

Hi

Yes this case has been Stayed - I will send the letter re credit card claim stays to the court and come back with the outcome. Thanks.

Hattie

**slick132** · 3rd December 2007 23:20

Hattie,

You could also send an email to BLT (Barclays icon

Litigation Team) saying your case has been mistakenly Stayed and, as you are now applying for the Stay to be lifted, would they like to consider offering you settlement now to avoid the costs associated with taking your claim into court.

See here for Kate Ashton's fax and email contact (edit out any space in the email addy which this site auto-enters) - http://www.consumeractiongroup.co.uk...ml#post1262143

Send an up to date SOC showing charges, the latest s.69 interest icon

figure and a note of the court fees paid by you. Ask for settlement of the total.

Can't hurt !

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