Quickie

**crispier** · 15th November 2007 10:55

Just a quick question.

I'm about to change jobs and the pay date has changed from the 15th to the 28th, I took it upon myslef to ring all the companies that I hold a direct debit icon

with and asked them to change my due date which they did in seconds whilst I was on the phone. All except one which was Clydesdale financial services, they told me that they would charge £25 for the privelage, I asked for their terms and coditions and a schedule of their charges which they refused.

Can they do this?

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**tiglet** · 15th November 2007 11:21

Er, no. You could always cancel the DD completely and pay them by standing Order - that way you are in control.

**freakyleaky** · 15th November 2007 11:26

I would have though they were obliged to send you this information upon request. You would have thought they would do this FOC icon

. It takes a few clicks on a keyboard and would take less than a minute!

Not sure but the T&C's may come under the heading of information held relating to you as you have agreed a service or product supplied by them using the T&C's in question. If you see what I mean!

I am sure someone more knowledgeable will come along and help soon!
Good luck!

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**freakyleaky** · 15th November 2007 11:27

There you go! Tig beat me to it!

Hi Tig!

**tiglet** · 15th November 2007 11:31

Hey Freaky!

**crispier** · 15th November 2007 15:28

Originally Posted by tiglet

Er, no. You could always cancel the DD completely and pay them by standing Order - that way you are in control.

Yeah, I've actually done this but I'm a DDM junkie, it seems so much more convenient. Although the rebel in me tells me to fight the buggers.

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