Thread: New to this site - help needed please

Sent letter to Barclaycard requesting list of charges etc. they have now replied saying they do not do this but they will supply me with copy statements back to 2001 when they started charging, but these will cost me £3.00 each - can this be right - seems a bit of a joke! Help anybody would be grateful.

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You need to send the DPA letter (from the Bank templates library) + £10 fee

They have up to 40 days to reply, which you should spend reading the FAQs and step by step guide to fully understand the process and various stages involved.

There's a lot to take in, it's time consuming , but wiil pay dividends in the long run

Good luck

Hi. Thanks for that. I did send a DPA letter but did not enclose a £10.00 fee, do you think this why they havn't supplied me with the relevant info?

Yes, they're using that as a delaying tactic.

Send another DPA letter with the £10 fee.

OK will do tomorrow, seems by reading other links others are having similar problems. Will keep everyone posted. Thanks