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Thread: Delly v`s MBNA

  1. #1
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    Default Delly v`s MBNA

    Hello all

    just to tell everyone im at my first stage of me v MBNAicon,

    DPA sent 07/06/2006

    Just got the standard letter back saying thanks for the contact about your complaint we will respomd in 28 days.... blah blah in the meantime phone gareth tuncliffe......

    I,ll keep you all posted when i heart any more!!!


    Good luck everyone!!!

    Delly


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  2. #2
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    Cool Re: Delly v`s MBNA

    Good luck and all the best im at the Data Protection Act stage just sent of today
    Go for it!!
    All the best
    adamski

    Lloyds TSB (SARS) request sent 9th June 2006
    £2191 Moneyclaim Issued 11/08/2006, Acknowleded 17th August Defence 14 Sep, AQ returned 5/10/2006.SETTLED IN FULL £2,670 26/11/2006/ Lloyds Credit Card SETTLED IN FULL £267
    MBNA SETTLED IN FULL 15/09/2006 £829
    Citicard (SARS) request sent 22nd June 2006 Moneyclaim issued 19th Sep, Defence and AQ received 5/10/2006, AQ returned 5/10/2006, part refund received 10/10/2006
    GE MONEY SETTLLED IN FULL £400
    Barclaycard Me and Mrs SARS sent 19/10/2006 settled £350
    Welcome Finance PPI 2 accounts one settled £1018 waiting on other
    GE Money PPI 1 account settled 8/5/2008 £560 2nd account SETTLED IN FULL £3,599.78p 15thAugust 2008
    Lloyds TSB PPI CC complaint sent 10/04/2008
    Black Horse PPI with FOS 20/05/2008
    HFC PPI complaint sent 22/05/2008


  3. #3
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    Default Re: Delly v`s MBNA

    Thanks!!!!


    Keep me updated on your progress!!!!

    I feel very determined about this!!!!


    Delly x


  4. #4
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    Philip Hindley Novitiate

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    Default Re: Delly v`s MBNA

    Hi Delly,

    Good luck to you in your claim, although I'm sure you won't need it!

    My claim against MBNAicon took four months to be settled, but in my recent dealings with them, I detect they recognise the inevitability of the legality of your claim.

    You must make sure they realise, however, that you won't be fobbed off.

    Like all banks, they rely on you accepting their authority, without question.

    If you do query the legality of their actions, they are unable to do anything but re-iterate their tired ( and unlawful!) old terms and conditionsicon.

    Use the arguments scattered throughout this site to refute everything they throw at you, but above all, be tenacious and DON'T GIVE UP!

    Best wishes,

    Phil

  5. #5
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    Default Re: Delly v`s MBNA

    Thanks for that

    Im sure i,ll be using here for moral support as i do find banks intimidating!!!

    Just out of interesticon how long does MBNAicon take to respond to the dpa???

    And are the statements set out clearly??

    Cheers everyone!!!


  6. #6
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    Default Re: Delly v`s MBNA

    Quote Originally Posted by dellydaisy



    Just out of interesticon how long does MBNAicon take to respond to the Data Protection Act???

    And are the statements set out clearly??

    Cheers everyone!!!
    Hi Delly!

    In my case, it took MBNA 36 days before they sent my statements to the wrong address, but my original Data Protection Act was back in February, when this sort of request was quite new to them.

    Since then they seem to have got themselves a bit better organised, so I would give them about a fortnight before a gentle reminder.

    Can't put my hand on my MBNA statements at the moment (they're buried amongst all the stuff from the other banks I'm annoying), but they must have been fairly straightforward for me to understand them!

    cheers

    Phil

  7. #7
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    Default Re: Delly v`s MBNA

    Your a star cheers

    Cheers phillip!



  8. #8
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    Default Re: Delly v`s MBNA

    They might just send you a list of charges, either way you'll still have the details at hand to begin your claim for the repayment of them.

    Any problems please ask, there's plenty of help available on here!

    ** I AM NOT A LAWYER, PLEASE CONSULT A QUALIFIED PROFESSIONAL IF YOU ARE IN ANY DOUBT **

    I have successfully claimed against: "MBNA, Capital One, Bank of Scotland & Clydesdale Bank"

    The Consumer Action Group is a Self-Help website, Moderators & Site Helpers offer advice on a voluntary basis. Please spend time reading the FAQ's, and other cases relating to your bank before starting your own claim

  9. #9
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    Default Re: Delly v`s MBNA

    Thanks for the help!!

    Still not heard anything yet, but I guess there busy as the word about this terrific site spreads!!!!



  10. #10
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    Default Re: Delly v`s MBNA

    Keep going! They offered me my full claim today.


  11. #11
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    Default Re: Delly v`s MBNA

    Quote Originally Posted by Stevegrray1978
    Keep going! They offered me my full claim today.
    Thats great!!!! Well done!!!



  12. #12
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    Default Re: Delly v`s MBNA

    Hi all

    sory to bother anyone i know this questions probibily been asked at least 5 times already,
    Ive yet to hear from MBNAicon they,ve responded to DPA letter with the standard you will hear from us in 28 days etc...

    there 28 days is looming i sent my DPA off on the 06/06/06 and not heard a thing....

    Do i just sit tight and wait till 40 days is up or phone and ask??


    Many thanks delly x



  13. #13
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    Default Re: Delly v`s MBNA

    They took 28 days to send my statements out. I think they are a little overrun at MBNAicon!

    I wrote a polite reminder letting them know they had 12 days left to respond and it crossed in post as I got statements the day after I posted my letter.

    They responded with 14 days to the prelim and my lbaicon went off today. It looks like they take their responses close to the wire.

    Good luck in your claim.

    Barclays - settled and about to claim charges since then!
    Morgan Stanley - defaulted on CCA request - ball is in their court
    Birmingham Midshires - starting claim 1st March £3000+
    MBNA - Settled in full
    Amex - CCJ issued against Amex and full refund taken by Bailiffs - cheque received eventually!
    Marbles - Full settlement
    Capital One - Received full amount plus costs

  14. #14
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    Default Re: Delly v`s MBNA

    strictly speaking you should just sit tight although a lot of people give them a gentle nudge around day 33 ish so it's your shout really. Some people have tried to give them a gentle nudge and been met with full refunds from that very phone callicon but then you don't know for sure if what they are telling you is correct.


  15. #15
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    Default Re: Delly v`s MBNA

    Ive still got a few weeks left so i,ll sit tight!!!

    Then i,ll be polite!!!!

    Well as polite as they have ever been...


    Thank you!!!!!



  16. #16
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    Default Re: Delly v`s MBNA

    Decided to phone MBNAicon yesterday as the 28 day deadline had expired for my statements to be sent what they had set, first i was fobbed off saying things like this take time, so i kindly pointed out that they had exceeded there own deadline.... the bloke became extremely apologetic and has promised to get back to me with an extime of when i should recieve my DPA statements

    I wont hold my breath just yet!



  17. #17
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    Default Re: Delly v`s MBNA

    well the nudge i gave thursady must have worked
    got my list of charghes today and ive added em up to be £1100

    looks like i,ll be a MBNAicon regular now!!!



  18. #18
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    Default Re: Delly v`s MBNA

    Sorry for asking another silly question

    But i,ll ask away....

    My deadline to my lbaicon is looming am i best just going straight to money claim or give our mate gareth at MBNAicon a ring??? My total owed is £1400

    Can anyone suggest anything??


    Halifax cc Won settled in full after moneyclaim.


    MBNA WON SETTLED IN FULL....


    IKEA Data Protection Act sent 12/7/06 prelim sent 11/08/2006 gone to moneyclaim Ikea said they,d pay up but have yet to see the money


    Halifax current Won!!!!!!!!!!!!


  19. #19
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    Default Re: Delly v`s MBNA

    Somebody else has posted that perhaps we are rushing things too quickly with MBNAicon. I think he said that at the end of the 14 days following the lbaicon he'd phoned Gareth, who had promised to ring him back before 5 pm. This he did and a full offer was made. (Or something like that anyway).

    Really, it depends on how worthwhile is the 8% interesticon? If it's a goodly lump, carry on with MCOL and get this bonus. If the 8% isn't particularly worth having, give Gareth a ring and try to get your money paid quicker than going down the legal route.


  20. #20
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    Default Re: Delly v`s MBNA

    The deadline is monday for my lbaicon, i know some people did get there interesticon too through gareth so i might give him a call at the start of the week.


    Halifax cc Won settled in full after moneyclaim.


    MBNA WON SETTLED IN FULL....


    IKEA Data Protection Act sent 12/7/06 prelim sent 11/08/2006 gone to moneyclaim Ikea said they,d pay up but have yet to see the money


    Halifax current Won!!!!!!!!!!!!



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