Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


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  1. #1
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    Default Received response to CCA request - but is it a CCA

    Hi folks
    I have recieved a response to my CCA request regarding a LIttlewoods account and am mightly confused

    First of all there is a compliment sip from Credit Account Managament in Woking, Surrey, then there is a compliment slip from Littlewoods stating please find attached copy of signed credit agreement with the word "Phoenix" written on it then my original CCA request with the words "DRD Sold", "Scotall" , "LX", PO1907" all written on it - not by the same person and doesn;t look like they were all at the same time ITMS.

    Then we come to the "Agreement" which just states Littlewoods Fleixible Account, Credit Agreement etc and all there is on it is my name and address and account number which i have filled in (no DOB though) my signatureicon, which I've also dated and a signature from them which I cannot be sure if its pre-printed or not - they havent dated it and thats it!!! No T&Cs or anything. Nothing else at all, is this a true CCA?

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  2. #2
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    Default Re: Received response to CCA request - but is it a CCA

    Can anybody help please


  3. #3
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    Default Re: Received response to CCA request - but is it a CCA

    If there's no T&C's it's not valid as a CCA. Wait till they contact you again and send them letter to tell them so. CurlyBen has one that will suit perfectly. If you want to be sure scan and post what they've sent and I'm sure you'll get lots of support.


  4. #4
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    Default Re: Received response to CCA request - but is it a CCA

    Thanks
    There isn't anything on it but:-

    Littlewoods Flexible Account

    Credit Agreement Regulated by etc etc

    I have filled in my name, address, account number and signed and dated it. They have "signed" it and thats it - not a word more, nothing, zilch which makes it so puzzling I suppose i should be pleased but am so confused, there are no terms and conditionsicon - nothing. Not even "we will/may carry out a credit search, we may report to CRA's etc etc- absolutly nothing!!!!


  5. #5
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    Default Re: Received response to CCA request - but is it a CCA

    Quote Originally Posted by twofoot View Post
    If there's no T&C's it's not valid as a CCA.
    This isn't stricly correct.

    As previously stated if we can see the scanned agreement, with the personal details edited, it would be easier to advise.

    Regards, Dave.

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  6. #6
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    Default Re: Received response to CCA request - but is it a CCA




  7. #7
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    Default Re: Received response to CCA request - but is it a CCA

    If that's all they have, it's completely unenforceable and I'ld recommend a trip to Trading Standards if they're trying it on with that!!
    Trading Standards Central - Trading Standards and Consumer Protection information for the UK

    That's the worst pass off of a CC Agreement in the year that i've been posting here!

    Best, Dave.

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  8. #8
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    Default Re: Received response to CCA request - but is it a CCA

    Thats all they have sent me - should I go to TS or reply to this/them first. Is there a template letter I can send?
    I even entered my DOB wrong - I put the year I opened the account instead of the year I was born but I obviously didn;t sign this before opening the account as I entered my account number and flexible card number. It was for a catalogue but you got a card to use instore ITMS.

    Sorry to bother you


  9. #9
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    Default Re: Received response to CCA request - but is it a CCA

    Bump - does anybody know of a template letter I can send re this "CCA"? Thank you


  10. #10
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    Default Re: Received response to CCA request - but is it a CCA

    Shameless bump please


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    Default Re: Received response to CCA request - but is it a CCA

    Sorry to be a pest, but could anybody tell me if there is a letter I can send to the DCAicon re this "alleged" debt - meaning that the CCA they have supplied is not a true CCA as advised by DMD? Does this make any sense at all


  12. #12
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    Default Re: Received response to CCA request - but is it a CCA

    Does that bit at the top, the https://...archive... something suggest this is actually only a scanned copy as well ? Looks like a document archive printout. Can that be a "true" copy ?

    Also what is a "true" copy, is it like a copy of your marriageicon certificate, photocopied by a solicitor and stamped/signed by them as a true copy ?

    Edit : Someone will probably be along, but I don't think you need to write to them at all. If the deadline (12+2 / 12+30) hasn't past you may get more stuff (doubtfull). If it has then if you are making payments stop as they haven't got an enforceable agreement.

    Do as Dave says and see TS though, he has more experience applying the thumbscrews to these knuckle-draggers than I have.


  13. #13
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    Default Re: Received response to CCA request - but is it a CCA

    I dont know - thats all they have sent me.


  14. #14
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    Default Re: Received response to CCA request - but is it a CCA

    Quote Originally Posted by TaxedAndConfused View Post
    Edit : Someone will probably be along, but I don't think you need to write to them at all. If the deadline (12+2 / 12+30) hasn't past you may get more stuff (doubtfull). If it has then if you are making payments stop as they haven't got an enforceable agreement.

    Do as Dave says and see TS though, he has more experience applying the thumbscrews to these knuckle-draggers than I have.
    Thanks, I am going to report them to TS as the 12+2+30 days has passed but I'm sure I saw a letter somewhere that you send that states the "CCA" they have sent you is unenforcable but I cant find it now..................


  15. #15
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    Default Re: Received response to CCA request - but is it a CCA

    Quote Originally Posted by weller711 View Post
    This is one of the funniest CCA ive seen!!!

    Click here for great help
    http://www.consumeractiongroup.co.uk...hat-youre.html

    http://www.consumeractiongroup.co.uk...i-dummies.html

    If I have helped please give the scales a press.
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  16. #16
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    Default Re: Received response to CCA request - but is it a CCA

    Atleast its signed

    many of Littlewoods so called credit agreements they send out are just blank forms with nothing but your name and address printed on to them

    still its completely unenforcable so they can whistle

    Regards
    paul


  17. #17
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    Default Re: Received response to CCA request - but is it a CCA

    Paul

    I wish all mine where like this

    Click here for great help
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  18. #18
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    Default Re: Received response to CCA request - but is it a CCA

    it would make life easier wouldnt it


  19. #19
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    Default Re: Received response to CCA request - but is it a CCA

    This one needs reporting to Trading Standards...

    Trading Standards Central - Trading Standards and Consumer Protection information for the UK

    Best wishes, Dave.

    If my post was helpful don't forget to click the star!

    Advice is offered freely, without liability and without prejudice.
    If in any doubt professional legal advice should be sought.

    I do not profess to be in any way legally trained, I am a big
    oily truck driver and all I know has been learned within the
    Consumer Action Group.

    FAQ's
    http://www.consumeractiongroup.co.uk...se-read-these/

    Trying to stop smoking?
    http://www.consumeractiongroup.co.uk...-smoking-here/

    A dummies guide to the forums
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  20. #20
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    Default Re: Received response to CCA request - but is it a CCA

    yep, gotta agree Dave, its got to be reported to TS as this one is clearly not compliant with the requirements of the Consumer Credit Act 1974. the more complaints TS get about littlewoods the better

    Regards
    paul



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