Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



+ Reply to Thread
Page 1 of 2
1 2 LastLast
Results 1 to 20 of 28
  1. #1
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    ship1 Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Sep 2007
    Posts
    20

    Default Capquest and Egg,weird Capquest letter

    Hi,
    Capquest purchased a debt I had with Eggicon,it was a loan from 2001.I asked Capquest for the CCA and they sent it to me although it was late.I was then advised on this forum to send a SARicon to egg and to write to Capquest to say that I was in dispute with Egg and therefore to put a hold on the account until it was sorted with Egg. I sent the letter to Capquest by recorded delivery last week and today got this letter in the post from them(please see attached)

    They have made no acknowledgment of the letter I sent saying I was in dispute with Egg.

    Some advice would be great,is it normal for them to send these letters?

    Thanks in advance.


    Similar Threads:
    Attached Files

  2. #2
    Classic Account Holder
    Help the CAG!!
    Make a contribution
    oneofakind Informative oneofakind Informative oneofakind Informative oneofakind's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Jan 2007
    I am in
    Down by the river.
    Posts
    1,527

    Default Re: Capquest and Egg,weird Capquest letter

    well, call me cynical, but I think you've been 'specially selected' for this generous offer because they have no enforceable agreement, and they know you're on to them!

    File under 'ignore' for the moment. the main issue is your CCA. do you know if it is valid?
    Can you post it up here for checking?



    Barclays (2 accounts) WON
    Lloyds TSB (Daughter's) WON

    Cohen's: WON (discontinued)
    DLC: Given up, gone away.
    Eversheds: Trying!
    Equidebt: In default
    Intrum J: Return to OC
    iQor: Stopped paying.
    Link: In default.
    ScotCall: Return to OC
    Thames: Stopped paying.


    I am NOT a legal or financial expert. There are many CAG members and staff who are better qualified. Please do not make major decisions based on my advice alone.

  3. #3
    Classic Account Holder
    Help the CAG!!
    Make a contribution
    sosumi Highly informative sosumi Highly informative sosumi Highly informative sosumi Highly informative sosumi Highly informative sosumi Highly informative sosumi's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Oct 2006
    I am in
    vestigating immoral DCAs
    Posts
    2,028

    Default Re: Capquest and Egg,weird Capquest letter

    I've seen this kind of letter before - not sure if here or maybe Debt Questions.
    I have seen it before. Sure of it. If you agree then they have a brand new credit agreement from you. And 0870 is a premium rate numbericon, not 'national call rate'?
    Someone here will know better than me!

    We will not be intimidated.
    'The pen is mightier than the sword'.
    Petition to Outlaw Debt Sale and Purchase
    - can't read/post much as eye strain's v.bad.
    VIVA CAG!!!

  4. #4
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    ship1 Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Sep 2007
    Posts
    20

    Default Re: Capquest and Egg,weird Capquest letter

    Hi,

    oneofakind, yes I do have a cca they sent and I think it looks okish! I have uploaded it so anyone who knows can perhaps tell me.:-?

    Attached Files

  5. #5
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    Edz11 Informative Edz11 Informative Edz11's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Apr 2007
    Posts
    655

    Default Re: Capquest and Egg,weird Capquest letter

    The agreement as is, is "improperly executed". It contains no indication of charges payable on default (which is a term that must be in the agreement, although not a prescribed term - not in the terms and conditionsicon).

    As oneofakind says - S78 also mentions a that you should get a copy of any other document referred to in the agreement. Well, they haven't provided a copy but have mentioned the "terms" in the agreement.


  6. #6
    Classic Account Holder
    Help the CAG!!
    Make a contribution
    oneofakind Informative oneofakind Informative oneofakind Informative oneofakind's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Jan 2007
    I am in
    Down by the river.
    Posts
    1,527

    Default Re: Capquest and Egg,weird Capquest letter

    Well, all the prescribed terms seem to be there, but did they send you the T&C, which forms part of the document? It's incomplete if they didn't.

    sosumi, I've seen that letter before, too. Think it was on here somewhere a month or two ago.

    By the way, what's happening with your claim now? I assume you've SARicon'd Eggicon to claim for charges, is that right? how much do you expect you'll be able to claim back?

    Barclays (2 accounts) WON
    Lloyds TSB (Daughter's) WON

    Cohen's: WON (discontinued)
    DLC: Given up, gone away.
    Eversheds: Trying!
    Equidebt: In default
    Intrum J: Return to OC
    iQor: Stopped paying.
    Link: In default.
    ScotCall: Return to OC
    Thames: Stopped paying.


    I am NOT a legal or financial expert. There are many CAG members and staff who are better qualified. Please do not make major decisions based on my advice alone.

  7. #7
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    ship1 Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Sep 2007
    Posts
    20

    Default Re: Capquest and Egg,weird Capquest letter

    I have not sent the S.A.R to Eggicon yet,I was going to before the end of this week. I don't know what I would get back.I don't really know what I am doing!:-? Someone on here said I should do it as Capquest want just short of 3.5k from me. The original loan was for 5k and I paid it for 3 years.I only stopped paying it when I got sick and could not work.It seems very high the ammount they want,so I was told it would be a good idea to send a S.A.R. to egg.

    No Capquest did not send the terms and conditionsicon with the CCA.What should I do about that? I did not realize that it was incomplete without the T&C's.
    I am very confused!


  8. #8
    ODC ODC is offline
    Royalties Account Holder
    Help the CAG!!
    Download our toolbar
    ODC Highly authoritative ODC Highly authoritative ODC Highly authoritative ODC Highly authoritative ODC Highly authoritative ODC Highly authoritative ODC Highly authoritative ODC Highly authoritative ODC Highly authoritative ODC Highly authoritative ODC Highly authoritative

    Follow Real_CAG on Twitter

    Cagger since
    Feb 2007
    Posts
    10,815

    Default Re: Capquest and Egg,weird Capquest letter

    I agree these specially selected once in a lifetime offer are usually a DCAs last ditch attempt at getting something for an unenforceable debt.


  9. #9
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    caledfwlch Novitiate caledfwlch Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Aug 2006
    Posts
    856

    Default Re: Capquest and Egg,weird Capquest letter

    I posted about a very similar letter I recieved a few months ago. I have not CCA'd them though, it simply arrived presumably because I had ignored the preceeding 20-25 letters that they and their friends HL Legal sent me

    http://www.consumeractiongroup.co.uk...st-letter.html


  10. #10
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    ship1 Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Sep 2007
    Posts
    20

    Default Re: Capquest and Egg,weird Capquest letter

    Thanks to everyone so far!

    Could someone tell me what I should do though about the fact that they have not sent the T&C's with the CCA

    Also should they have sent me all the blurb about the PPIicon that I had and turned out to be bloody useless?


  11. #11
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    ship1 Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Sep 2007
    Posts
    20

    Default Re: Capquest and Egg,weird Capquest letter

    Is there anyone that can please help with the issue in my last post?


  12. #12
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    ship1 Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Sep 2007
    Posts
    20

    Default Re: Capquest and Egg,weird Capquest letter

    Sorry to be a pain,but what should I have recieved from capquest when I asked for the CCA? Should there have been anything other than the 2 bits of paper,which I have uploaded on this thread,ie:t&c's or a Breakdownicon of the debt/charges?


  13. #13
    Classic Account Holder
    Help the CAG!!
    Make a contribution
    oneofakind Informative oneofakind Informative oneofakind Informative oneofakind's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Jan 2007
    I am in
    Down by the river.
    Posts
    1,527

    Default Re: Capquest and Egg,weird Capquest letter

    You should have had your agreement, plus t&c and copies of any document referred to in the agreement, and a statement of account with payment schedule.

    Rarely does anyone get a full set!

    Barclays (2 accounts) WON
    Lloyds TSB (Daughter's) WON

    Cohen's: WON (discontinued)
    DLC: Given up, gone away.
    Eversheds: Trying!
    Equidebt: In default
    Intrum J: Return to OC
    iQor: Stopped paying.
    Link: In default.
    ScotCall: Return to OC
    Thames: Stopped paying.


    I am NOT a legal or financial expert. There are many CAG members and staff who are better qualified. Please do not make major decisions based on my advice alone.

  14. #14
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    ship1 Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Sep 2007
    Posts
    20

    Default Re: Capquest and Egg,weird Capquest letter

    OK, so is there anything I can do about it? Have they failed in terms of the law in providing me with what I asked for?


  15. #15
    Basic Account Holder
    Help the CAG!!
    Download our toolbar
    ship1 Novitiate

    Follow Real_CAG on Twitter

    Cagger since
    Sep 2007
    Posts
    20

    Default Re: Capquest and Egg,weird Capquest letter

    As I have not sent the S.A.R yet to Eggicon,should I not send it and get back to Capquest saying that they have not fullfilled my request for the CCA?


  16. #16
    Classic Account Holder
    Help the CAG!!
    Make a contribution
    oneofakind Informative oneofakind Informative oneofakind Informative oneofakind's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    Jan 2007
    I am in
    Down by the river.
    Posts
    1,527

    Default Re: Capquest and Egg,weird Capquest letter

    Get the S.A.R - (Subject access requesticon) off asap and get the account in dispute for unlawful charges.

    Capquest will be breaching OFT collection guidelines if they chase you for a disputed accounticon.

    They have 40 days to respond, so the sooner the better.



    Barclays (2 accounts) WON
    Lloyds TSB (Daughter's) WON

    Cohen's: WON (discontinued)
    DLC: Given up, gone away.
    Eversheds: Trying!
    Equidebt: In default
    Intrum J: Return to OC
    iQor: Stopped paying.
    Link: In default.
    ScotCall: Return to OC
    Thames: Stopped paying.


    I am NOT a legal or financial expert. There are many CAG members and staff who are better qualified. Please do not make major decisions based on my advice alone.

  17. #17
    Classic Account Holder
    Help the CAG!!
    Make a contribution
    fuzzybobble Authoritative fuzzybobble Authoritative fuzzybobble Authoritative fuzzybobble Authoritative fuzzybobble Authoritative fuzzybobble Authoritative fuzzybobble Authoritative fuzzybobble Authoritative fuzzybobble Authoritative fuzzybobble Authoritative fuzzybobble Authoritative fuzzybobble's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    May 2006
    I am in
    the land of bobbles and oatcakes
    Posts
    2,230

    Default Re: Capquest and Egg,weird Capquest letter

    I recently send Northern Rockicon a CCA request and I assumed they had complied, as they sent copy of the agreement etc and a seperate photocopied and folded 2 sheets with the terms and conditionsicon on.

    A few weeks later they sent me a letter offering me a 30% discount on what they claimed I owed them.

    Does this mean they know the agreement is in some way uninforceable? If so how do I find out what is wrong with it and why, then what do I write and say to them?


  18. #18
    ODC ODC is offline
    Royalties Account Holder
    Help the CAG!!
    Download our toolbar
    ODC Highly authoritative ODC Highly authoritative ODC Highly authoritative ODC Highly authoritative ODC Highly authoritative ODC Highly authoritative ODC Highly authoritative ODC Highly authoritative ODC Highly authoritative ODC Highly authoritative ODC Highly authoritative

    Follow Real_CAG on Twitter

    Cagger since
    Feb 2007
    Posts
    10,815

    Default Re: Capquest and Egg,weird Capquest letter

    DCAs do not offer discounts out of the kindness of their hearts. These are the people who threatened you with courts, home visits and baliffs. I think we all know why they are backpedalling


  19. #19
    Classic Account Holder
    Help the CAG!!
    Make a contribution
    fuzzybobble Authoritative fuzzybobble Authoritative fuzzybobble Authoritative fuzzybobble Authoritative fuzzybobble Authoritative fuzzybobble Authoritative fuzzybobble Authoritative fuzzybobble Authoritative fuzzybobble Authoritative fuzzybobble Authoritative fuzzybobble Authoritative fuzzybobble's Avatar

    Follow Real_CAG on Twitter

    Cagger since
    May 2006
    I am in
    the land of bobbles and oatcakes
    Posts
    2,230

    Default Re: Capquest and Egg,weird Capquest letter

    I dug out my Northern Rockicon agreement that they sent me in reply to my CCA reuest. It looks like the terms and conditionsicon are a seperate leaflet/ document and not part of the actual agreement.
    Would this explain why they're offering me a 30% discount.
    Also this was 6 weeks ago and I've not heard a peep out of them
    since before christmas.
    Looks like you could be right about them knowing the agreement is unenforcable Will scan everything when I get a chance and post them on here for an expert opinion.


  20. #20
    ODC ODC is offline
    Royalties Account Holder
    Help the CAG!!
    Download our toolbar
    ODC Highly authoritative ODC Highly authoritative ODC Highly authoritative ODC Highly authoritative ODC Highly authoritative ODC Highly authoritative ODC Highly authoritative ODC Highly authoritative ODC Highly authoritative ODC Highly authoritative ODC Highly authoritative

    Follow Real_CAG on Twitter

    Cagger since
    Feb 2007
    Posts
    10,815

    Default Re: Capquest and Egg,weird Capquest letter

    Quote Originally Posted by fuzzybobble View Post
    I dug out my Northern Rockicon agreement that they sent me in reply to my CCA reuest. It looks like the terms and conditionsicon are a seperate leaflet/ document and not part of the actual agreement.
    Would this explain why they're offering me a 30% discount.
    Also this was 6 weeks ago and I've not heard a peep out of them
    since before christmas.
    Looks like you could be right about them knowing the agreement is unenforcable Will scan everything when I get a chance and post them on here for an expert opinion.
    See my previous response.



Browsealoud
Video Tour



Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE