Thread: Getting an Unauthorized CC Transaction Refunded... PLEASE ADVISE!

Hello,
about 18 months ago DELL made an unauthorized transaction on my credit card. I have tried and tried to get HSBC MasterCard to refund this and they have basically told me where to go.

To cut a long story short i think they have now had enough time, and

im

going to try and get the money via small claims court.

Can i charge them interest? And on what?

Can i claim compensation for distress and my time?

And how could i calculate how much interest they have charged me on the sum that was deduced from my credit card? Interest rate of 15.9%

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Unfortuantely you can not claim for distress.

If this is in the small claims court you can only claim for time spent attending court not preparing your case. If its fast track you can claim £9.35 per hour for preparation time.

Good luck

Fast track?

I have no idea what it was, all i know id dell took money from my credit card. I called Dell and they refused to tell me anything about it as they had no record, so i then called HSBC

MasterCard

to tell them i had not made this transaction. They

assured

me that they would deal with it, they just ignored all my phone calls and told me they were

dealing

with it for 8

month

.

I then started with final request letters, there were 3 of these! They also ignored all these.

The balance on my credit card has never gone below the amount i was charged so that should make this easier to work out.

The transaction was 409.00 so any idea how i calculate interest?

I also intend to submit this online.