Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
923 Finchley Road
London
NW11 7PE



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  1. #1
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    robert_harvey07 Novitiate

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    Default How long does it take for payment to be credit to my account? Over 4 months?!

    Hi

    I complained about my charges to RBSicon way back at the start of the year, after many letters they finally agreed to refund the total (£197), although stated it was a goodwill paymenticon. All I had to do was sign the form and they would pay me. So I quite happily signed the form and have been waiting ever since...

    Surely it can't take them that long to process my payment?! Is this a normal time-scale - it did say in the letter it could take up to 4 months, although it's just passed 4 months now...

    Can anyone help? How long have the rest of you guys had to wait for payment into your account?

    Thanks

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  2. #2
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    hedgey06 Authoritative hedgey06 Authoritative hedgey06 Authoritative hedgey06 Authoritative hedgey06 Authoritative hedgey06 Authoritative hedgey06 Authoritative hedgey06 Authoritative hedgey06 Authoritative hedgey06's Avatar

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    Default Re: How long does it take for payment to be credit to my account? Over 4 months?!

    You need to contact them urgently - it normally takes 10-14 working days to refund your charges once they receive your signed gesture of goodwillicon acceptance.

    Four months is taking the mick big time

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  3. #3
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    zootscoot Authoritative zootscoot Authoritative zootscoot Authoritative zootscoot Authoritative zootscoot Authoritative zootscoot Authoritative zootscoot Authoritative zootscoot Authoritative zootscoot Authoritative zootscoot Authoritative zootscoot Authoritative zootscoot's Avatar

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    Default Re: How long does it take for payment to be credit to my account? Over 4 months?!

    Hi RH,

    You can also point out that they have an obligation to honour all offers under the fsa waivericon conditions.

    All the best

    Zoot



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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE