Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)



Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

reg. office:
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  1. 20th June 2006 15:02 #1
    planetparker planetparker is offline
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    Default Closed RBS and Natwest Credit Card Accounts

    I have phoned both Customer Services numbers for RBSicon and Natwesticon and asked for details of my closed accounts (they were all closed in 2004). I have security details, previous addresses, opening and closing dates and credit limits (from my credit report) - everything except the account number as I moved house at the end of last year and threw everything away (how I regret it now).

    They refuse to give me the account numbers over the phone, nor will they give me an address to write to to get this one piece of information. The woman I spoke to at RBS Customer Services even admitted the information was on her screen, but she refused to give it to me! She then changed her story and said that after 3 months' all data on closed accounts is deleted.

    Of course I don't believe her - I used to work for the RBS group myself and I know they keep customer information going back for years.

    The charges for all these credit cards are likely to be quite large, and I am determined to pursue it further. Has anyone else managed to get this information out of RBS/Natwest?

    Thanks

    Similar Threads:
    _________________________ _____________________
    Capital One - DPA sent 13/06 (MCard) - have acknowledged DPA request, say they will send info shortly....
    Egg - DPA sent 14/06 (2 Visa Cards) - standard request for identification document received in response to Data Protection Act
    NatWest Current A/C - DPA sent 15/06 -initial estimate of claim is £4,358 plus interest (to be calculated)
    Morgan Stanley - DPA sent 15/06 (Platinum MCard) - have cashed my £10 cheque...no statements yet...
    MBNA - DAP sent 15/06 (Visa and MCard) - acknowledged
    Barclaycard - DPA sent 15/06 (Visa and MCard) - acknowledged
    Bank of Scotland - DPA Letter sent 16/06 (Loan)
    Beneficial Bank (HFC) - DPA sent 20/06 (Visa)
    RBOS - (Visa and MCard) - DPA sent 23/06
    Natwest (Visa) - DPA sent 23/06
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  2. 20th June 2006 15:06 #2
    barracad barracad is offline
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    Default Re: Closed RBS and Natwest Credit Card Accounts

    They are unlikely to give details over the phone for security reasons.

    Make a DPA request in writing as per the step-by-step instructions in the FAQs.

    Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.


    "Some people say The Stig chews on spark plugs and drifts while walking. Some say he is terrified of ducks, and that there is an airport in Russia named after him. All we know is that he is really barracad from The Consumer Action Group" - Jeremy Clarkson (allegedly)



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  3. 20th June 2006 15:21 #3
    planetparker planetparker is offline
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    Default Re: Closed RBS and Natwest Credit Card Accounts

    Will a DPA request work without the account number? Has anyone managed to get information without the account number?

    Thanks

    _________________________ _____________________
    Capital One - DPA sent 13/06 (MCard) - have acknowledged DPA request, say they will send info shortly....
    Egg - DPA sent 14/06 (2 Visa Cards) - standard request for identification document received in response to Data Protection Act
    NatWest Current A/C - DPA sent 15/06 -initial estimate of claim is £4,358 plus interest (to be calculated)
    Morgan Stanley - DPA sent 15/06 (Platinum MCard) - have cashed my £10 cheque...no statements yet...
    MBNA - DAP sent 15/06 (Visa and MCard) - acknowledged
    Barclaycard - DPA sent 15/06 (Visa and MCard) - acknowledged
    Bank of Scotland - DPA Letter sent 16/06 (Loan)
    Beneficial Bank (HFC) - DPA sent 20/06 (Visa)
    RBOS - (Visa and MCard) - DPA sent 23/06
    Natwest (Visa) - DPA sent 23/06
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  4. 20th June 2006 20:25 #4
    LondonPam LondonPam is offline
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    Default Re: Closed RBS and Natwest Credit Card Accounts

    I managed to get details from an account closed 3 years ago from Coventry Building Society. I just wrote to them with my name, date of birth and previous address where the account was listed. I included the £10 PA fee and that was it

    Pam.

    If anything I've said helps you then please feel free to tip my scales!
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  5. 21st June 2006 16:25 #5
    planetparker planetparker is offline
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    Default Re: Closed RBS and Natwest Credit Card Accounts

    That's encouraging - thanks! I'm going to send off the DPA request anyway with all my previous addresses as the reference instead.

    _________________________ _____________________
    Capital One - DPA sent 13/06 (MCard) - have acknowledged DPA request, say they will send info shortly....
    Egg - DPA sent 14/06 (2 Visa Cards) - standard request for identification document received in response to Data Protection Act
    NatWest Current A/C - DPA sent 15/06 -initial estimate of claim is £4,358 plus interest (to be calculated)
    Morgan Stanley - DPA sent 15/06 (Platinum MCard) - have cashed my £10 cheque...no statements yet...
    MBNA - DAP sent 15/06 (Visa and MCard) - acknowledged
    Barclaycard - DPA sent 15/06 (Visa and MCard) - acknowledged
    Bank of Scotland - DPA Letter sent 16/06 (Loan)
    Beneficial Bank (HFC) - DPA sent 20/06 (Visa)
    RBOS - (Visa and MCard) - DPA sent 23/06
    Natwest (Visa) - DPA sent 23/06
    Reply With Quote Reply With Quote
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Reclaim the Right Ltd. - reg.05783665 in the UK reg. office:- 923 Finchley Road London NW11 7PE