No contact from RBS after SAR letter

**stidds** · 16th October 2007 22:03

Hello

My parents have sent the RBS icon

letter from this site. They sent it to the correct address, by registered mail and also enclosing a cheque for £10. The RBS have not replied to this letter even though they have cashed the cheque.

My Parents have been away on holiday icon

and have only just informed me of the delay from RBS, they have informed me that the cheque was cashed on the 20 July!!

What should they do next as clearly the 40 days have long since expired.

Thanks for your help.

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**hedgey06** · 16th October 2007 22:09

Hi stidds,

If you click on my signature icon

(the A-Z guide) you'll find a link to Data Protection Non-Clompliance. Click on this and you'll find a series of letters to download/complete with your parent's details. You'll need to send an initital non-compliance letter to the original address (same as SAR icon

). If this doesn't do the trick, post back and we'll advise further.

Best of luck x

**Rooster-UK** · 16th October 2007 22:10

You need to escalate the action against RBS icon

for non-compliance with your SAR icon

request.
Have a look at the following two links. One contains template letters.....pick the one that is appropriateto your requirements.
The other link contains particulars of claim for court action.

http://www.consumeractiongroup.co.uk...n-act-non.html

http://www.consumeractiongroup.co.uk...n-act-non.html

Keep at them!

Regards, Rooster.

**stidds** · 16th October 2007 22:12

Thanks Guys, that is very helpful.

We will get back on to RBS icon

tomorrow.

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