Patricia Pearl - Small Claims Procedure - A Practical Guide


An excellent guide for the layperson in how to use the County Court - a must if you are intending to start a claim.

£19.99 + £1.50 (P&P)




Last Will and Testament Kit


Make a legally valid will without the fuss and expense of a solicitor - includes a full step-by-step guide.

£9.99 + £1.50 (P&P)

BAILIFFS - The Law and Your Rights

Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.

The book is easy to understand and clearly explains the rights a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.

£13.95 + £2.00 (P&P)


Reclaim the Right Ltd. - reg. 05783665 in the UK

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  1. #1
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    Default Pearson vs Barcalycard (Stayed [again!])

    What a nightmare! I filed my claim at the end of April!

    I claimed online and incorrectly calculated how long to give BC to file a defenceicon (I had a few days where I could've asked for a judgement). BC filed a defence (late). I waited, and waited for this defence to reach me but my mind was also on other things at the time. I kept checking the online status and it remained the same. Eventually after over a month (maybe two) I called MCO to find out what was going on.

    The case had been stayed. I suspected this was due to Barclaysicon trying it on and pointed out the bank charges case did not have any bearing. Next I'm told the defence must have been lost in the post & I'd have to wait for the court to get Barclays' defence as they didn't have it on file. Some days later I was told that actually Northampton had never sent me the defence in the first place, and as I had not replied to the defence (!?) a stay had automatically been put on the case.

    Around August 24th the case was sent (electronically) to Halifaxicon CC. I contacted the court as I'd accepted a job offer (12 months contract in Melbourne, Australia) and was eager to get things moving again. I was told to fax in, which I did, but I later found that they do nothing until receiving the paperwork (hard copy) some weeks later. They received this on 12 /14 September and I've been waiting patiently since (post strikes etc.). They quote a 10 working day lead time but are apparently short on judges.

    Cue this evening when I see a letter from the court. Yipee..... but hang about - it's a bit lightweight. Opened it up to find......yep.... case stayed until Feb 29th 2008 pending decision in the commercial court.

    I'm livid.

    The Oz job is now looking like me heading out in mid-Jan which is a "bonus" but is this par for the course or exceptionally bad?

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  2. #2
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    Default Re: Pearson vs Barcalycard (Stayed [again!])

    Hi TP,

    Letter to court manager pointing out:-

    1. Credit Card claim should never have been stayed in 1st place.

    2. You are moving to Aus on whatever date and need to have case resolved before then.

    3. You told court staff of this and they failed to advise you properly of what they needed from you.

    This is not unusual and you may need to get case formally unStayed with Form N244icon.

    Look here too - http://www.consumeractiongroup.co.uk...edit-card.html

    Slick

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

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  3. #3
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    Default Re: Pearson vs Barcalycard (Stayed [again!])

    Thanks slick - I plan on phoning the court, but from my own experience I don't expect it to be a fruitful call. My claim is for less than £300 so I might also see if Barclaysicon want to settle in full and save the hassle.

    I've read the link you posted as well as your post as well as a sample letter on MSE so I may end up faxing & posting that letter to the court if I get nowhere. It's just ludicrous.

    I was told to fax a letter about the impending job in Australia, which I did immediately. When they requested a fax I stupidly assumed this migh indicate some sense of urgency; How wrong I was.


  4. #4
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    Default Re: Pearson vs Barcalycard (Stayed [again!])

    Try it all but, if all else fails, letter to court now will start a move in the right direction.

    Slick

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.

  5. #5
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    Default Re: Pearson vs Barcalycard (Stayed [again!])

    Turns out I've had an offer from Barclaysicon (still in the post), but there's a confidentiality clause.

    Any advice on whether to :
    a) accept it outright
    b) accept the offer and decline the confidentiality clause (if possible)
    c) be cheeky and offer a price for my silence (sure I've seen this mentioned somewhere)


  6. #6
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    Default Re: Pearson vs Barcalycard (Stayed [again!])

    Hi TP,

    When you get it, if they offer a full refund of chgs + 8% s.69 int't + court fees, accept it but delete the conf'y clause and anything else you're not happy with.

    Don't bother with option c) !

    Make it clear also if you want pay't refunded back to a/c, or by cheque, or by credit to a Barclaysicon bank a/c.

    Sign and return acceptance ltr but ONLY discontinue Court case when you have cleared funds in your a/c.

    Slick

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.

  7. #7
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    Default Re: Pearson vs Barcalycard (Stayed [again!])

    Result! I've just agreed by phone the following:

    Payment in full (reclaimed charges + 8% interesticon [until filing date] + court costs) + 8% interest on the 170 days between today and when I filed my initial claim.

    I can & will reject the confidentiality clause (by crossing it out & initialling it).

    I'll issue the court with a notice, but only once I have the cleared funds in my account. (payment by BACS transfer).

    Spoke to Kate in Barclaysicon Lit. & she was very nice & helpful.

    To be honest I've almost ended up more infuriated with the courts than BC.

    Thanks for all your help slick.


  8. #8
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    Default Re: Pearson vs Barcalycard (Stayed [again!])

    Yep, Kate's a sweetie.

    Congratulations on a great result - well done.

    Slick

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.

  9. #9
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    Default Re: Pearson vs Barcalycard (Stayed [again!])

    Ive emailed Kate but no response.

    Might give her a ring tomorrow.

    Claimed & won so far:-
    Banks:- NatWest Personal £1000, Natwest Business £2000, Lloyds TSB Personal £1500, Mortgages:-Central Capital (PPI) £500, Natwest MEAF £140 Credit cards:- HSBC Gold card £365, Capital One £599.55 Barclaycard £1070 ( i only aske for £700) , Lloyds £500 Catalogues:- Littlewoods Direct Flex Account £60
    For Friends:- Natwest £1500, £1800 & £500, Cap One £600, Barclaycard £400, Solutions £100, Aqua, £105.
    Pending:-
    Barclays Bank Personal (On hold - Thanks a lot OFT) .

  10. #10
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    Default Re: Pearson vs Barcalycard (Stayed [again!])

    I feel sorry for Kate now, poor woman will have no peace. (Ha-Ha)

    Well done on your win.

    All advice given is without any liability and has been picked up from my own experiences.
    Never give up hope - Life is to short.

  11. #11
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    Default Re: Pearson vs Barcalycard (Stayed [again!])

    I think she has had enough.

    For 2 days running now, all i have got is the answerphone.

    Maybe Barclycard have had enough of her, and have stuck her in a vault, so she can't give any more money away.

    Claimed & won so far:-
    Banks:- NatWest Personal £1000, Natwest Business £2000, Lloyds TSB Personal £1500, Mortgages:-Central Capital (PPI) £500, Natwest MEAF £140 Credit cards:- HSBC Gold card £365, Capital One £599.55 Barclaycard £1070 ( i only aske for £700) , Lloyds £500 Catalogues:- Littlewoods Direct Flex Account £60
    For Friends:- Natwest £1500, £1800 & £500, Cap One £600, Barclaycard £400, Solutions £100, Aqua, £105.
    Pending:-
    Barclays Bank Personal (On hold - Thanks a lot OFT) .

  12. #12
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    Default Re: Pearson vs Barcalycard (Stayed [again!])

    Spoke to Barclaycard and a letter is in the post with an offer.

    Didn't say what the offer was though.

    Claimed & won so far:-
    Banks:- NatWest Personal £1000, Natwest Business £2000, Lloyds TSB Personal £1500, Mortgages:-Central Capital (PPI) £500, Natwest MEAF £140 Credit cards:- HSBC Gold card £365, Capital One £599.55 Barclaycard £1070 ( i only aske for £700) , Lloyds £500 Catalogues:- Littlewoods Direct Flex Account £60
    For Friends:- Natwest £1500, £1800 & £500, Cap One £600, Barclaycard £400, Solutions £100, Aqua, £105.
    Pending:-
    Barclays Bank Personal (On hold - Thanks a lot OFT) .

  13. #13
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    Default Re: Pearson vs Barcalycard (Stayed [again!])

    Patience, all will become clear soon.

    All advice given is without any liability and has been picked up from my own experiences.
    Never give up hope - Life is to short.

  14. #14
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    Default Re: Pearson vs Barcalycard (Stayed [again!])

    Received all money today.

    I would recommend the Barclaysicon litigation team to anyone stuck with their case. They have obviously decided to clear some of their workload by paying up.

    Claimed & won so far:-
    Banks:- NatWest Personal £1000, Natwest Business £2000, Lloyds TSB Personal £1500, Mortgages:-Central Capital (PPI) £500, Natwest MEAF £140 Credit cards:- HSBC Gold card £365, Capital One £599.55 Barclaycard £1070 ( i only aske for £700) , Lloyds £500 Catalogues:- Littlewoods Direct Flex Account £60
    For Friends:- Natwest £1500, £1800 & £500, Cap One £600, Barclaycard £400, Solutions £100, Aqua, £105.
    Pending:-
    Barclays Bank Personal (On hold - Thanks a lot OFT) .

  15. #15
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    Default Re: Pearson vs Barcalycard (Stayed [again!])

    Techy,

    They won't help out unless it suits them to do so. It is nice, though, that some of them are pleasant to d/w.

    V pleased for you, Slick

    Link 1. OFT Debt Coll'n Guide - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf
    Link 2. Checking your credit Agreement - http://www.consumeractiongroup.co.uk...greements.html
    Link 3. Interest Tutorial - http://www.consumerwiki.co.uk/index....erest_Tutorial
    Link 4. OFT Guide re s.78 CCA1974 Requests - http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/OFT1272.pdf

    Any help and advice is offered in good faith, based solely on my own knowledge and on experience gathered from this site. I am not qualified to offer legal or financial advice, which you should seek from an expert before making any important decisions. My opinions are therefore offered without liability.

    If I've been helpful, please click my scales.


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