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TOPSHOP PPI? Can I claim back what I have paid over 4 years?
I saw Martin Lewis talking about PPI's on GMTV last week, I wondered does this include Store cards.
I have had a TOPSHOP card (GE MONEY) since March 2003, I did not realise I was paying for the PPI on it until earlier this year. I phoned up and cancelled it.
However I know I have been paying for this since I signed up to the card 4 years ago. I have no idea how much I have paid on this insurance but I think it was always a percentage of the balace (maybe 2%) and my balance has always been over £500, is it worth me trying to get the statements from TOPSHOP to check this out? Do I have a case?
I claimed back my bank charges earlier in the year, and wondered if this TOPSHOP PPI is acheivable?
Re: TOPSHOP PPI? Can I claim back what I have paid over 4 years?
Well you ask if you have a case - but you havent said on what basis really. Are you claiming you were mis-sold? Or that the policy was forced?
7 years in retail customer service
Expertise in letting and rental law for 6 years
By trade - I'm an IT engineer working in the housing sector.
Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.
Re: TOPSHOP PPI? Can I claim back what I have paid over 4 years?
I did not even know I had it, or what it was, so I guess I was mis-sold, I dont remember anyone asking me if I wanted it, and I never received any information about the insurance.
Re: TOPSHOP PPI? Can I claim back what I have paid over 4 years?
In that case you potentially have a claim. First stage is to get a) statements, and b) your initial agreement, to see if you did in fact sign up for the PPI.
7 years in retail customer service
Expertise in letting and rental law for 6 years
By trade - I'm an IT engineer working in the housing sector.
Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.
Re: TOPSHOP PPI? Can I claim back what I have paid over 4 years?
Thanks for this.
Ok, how easy is it to get the statements dating back to 2003, and the intial agreement? Is it worth me sending a letter asking for the statements and intial agreement and do I mention PPI in my letter, being the reason for this request?
Re: TOPSHOP PPI? Can I claim back what I have paid over 4 years?
Its a SAR (Subject access request) - they must legally release them under the data protection act. Have a look on the forums for a template letter - plenty about SARs on here.
7 years in retail customer service
Expertise in letting and rental law for 6 years
By trade - I'm an IT engineer working in the housing sector.
Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.
Re: TOPSHOP PPI? Can I claim back what I have paid over 4 years?
I have finally received my statements from Topshop, (GE Money) and I have added up the account cover or PPI charges from April 2003 till this year, Totaling £284.68. I also have a copy of the agreement which I signed and there is a box which I have signed requesting account cover, however It does not tell me what this account cover includes, or what I am eligable for?
What it does say is:
REMEMBER TO ADD ACCOUNT COVER TO YOUR APPLICATION IT GIVES PEACE OF MIND!
• Purchase protection
• Price protection
• Payment protection
• Cost just 1p for every pound on your monthly balance
for more information please see the customer copy of this credit agreement.
I do remember applying for the card and at the time I was unemployed, I think I even have a copy of a redundancy letter dated to prove this, would this help get my money back? There was not even a tick box on the form to say if I was employed at the time?
Re: TOPSHOP PPI? Can I claim back what I have paid over 4 years?
Originally Posted by donnaj1980
I have finally received my statements from Topshop, (GE Money) and I have added up the account cover or PPI charges from April 2003 till this year, Totaling £284.68. I also have a copy of the agreement which I signed and there is a box which I have signed requesting account cover, however It does not tell me what this account cover includes, or what I am eligable for?
What it does say is:
I do remember applying for the card and at the time I was unemployed, I think I even have a copy of a redundancy letter dated to prove this, would this help get my money back? There was not even a tick box on the form to say if I was employed at the time?
Can I still send a template letter off?
PLEASE HELP! Many thanks!
XX
Hello Donna,
I would have a go, it will only cost you the price of recorded delivery, so nothing ventured nothing gained.
I do think that they will argue on the basis that you ticked the box for the cover and then signed the agreement.
You can argue that you were unaware what it actually was, no extra information was given to you, no policies ever received you were unemployed at the time, therefore the ppi was of no use to you.
Good luck and keep us posted
If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW