Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
I have been advised by a Company that I owe them a sum of money for goods/services.The amount was stated as just an amount,with no invoice as such,and no Breakdown of costs,as to how they got the total.
I requested an invoice giving me this info,both by letter and by phone..they told me in the telecon that they do not do written invoices.
They have now passed this on to a DCA,who have quoted a lesser total, and I have again asked for a proper invoice,which I know is not an unreasonable request.The question is......have I a legal right to a proper invoice???
The creditor is entitled to an admin charge,for the svc provided,the charge being dependant on a number of things,however they are not prepared to state how that is calculated,nor if this is a 'real or actual cost' .The DCA they have employed has a different charge,so I am happy to know that they are very incompetent.All I want to know,is if there exists a legal requirment for them to produce a written Breakdown,of costs(ie an invoice)to justify the cost
Written Invoice Entitlement.
of costs,as to how they got the total.
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