Thread: AOL Problem

I let my friend use my card details to sign up for a free trial of AOL 2 years ago, the three months weren't quite up when there was a pop up screen asking her to update the details as the card was due to expire, she put in her name and bank details when she updated this. I now find that AOL have been charging me for this account and are denying that my friend ever changed the details. How could they continue to charge a card that had expired? Also how would I go about reclaiming the money as I feel that it is unfair that my friend feels that she has to repay me this. I have tried to speak to AOL about this on several occassions but they have just told me to speak to my friend about it, they have closed her account so we can't check any of the details, they have also passed on my friend's details to a credit company to investigate a possible fraudulent use of my card, I have told three people that work for AOL that it was not fraud as the fault lies with them. Can anyone help!

Similar Threads:

• Help - Sorry Another Used Car Problem!!
• I Think I Have A Problem
• help with car problem
• help with a problem

hi,i cant help you but had similar problem with aol, i closed my bank account, which i had paid aol from, i was not a dd but came off my card every month, even thou i had closed my account with the bank aol still took money from it and now the bank have defaulted me,

i was told by some one at the bank that aol have a system that came override payments like if your card expiers that payment should as well, must be a claim for fraud as i never used aol but did try their the free month trail.

My friend hasn't been charged as far as we can see but she was on dial up and thought that she had been charged through her phone bill. I have spoken to the credit card company who seem to think that AOL should not have been taking a payment every month from my card. I will be writing to both the credit card company and AOL.

Thanks for the help I'll let you know how it goes