Thread: Oldham Council- Refuse collection.

Wouldn't think so, but it would be much better to WRITE to the Council and ask why your bin is somehow not being empties when you are paying for the service. This will provide a useful confirmation of your concern and place you in a better position than simply calling a contact centre that probably will not note your concerns.

also check to see if there is a reason. Some councils will not collect if the bin is overflowing, or if it's the wrong colour (or in my neighbours case, the wrong size), amongst other reasons (try this link Oldham Council - Clean & Green - Refuse Collection which might help).
I am not saying its right, merely that the situation may exist. Have a word with the binmen next time they come round. Be polite with them no matter what happens, and take it from there (a la Buzby's advice).

A letter to your local Councillor or Member of Parliament outlining your concerns should resolve matters. The council will take more immediate notice of them than they will with you.