Thread: Lloyds - Are refunds of charges now becoming obselete?

I've sent my letter to lloydstsb asking for a refund along with my total of charges (letter was sent 3 times before a response) and they've now replied with:

"LLoydsTSB has now become involved in legal proceedings with the Office OF Fair Trading in relation to bank charges which we believe will resolve the legal issues regarding the fairness and legality of your bank charges.

Usually it would be our normal approach to resolve your complaint through our internal complaints process as quickly as possible. However, until the determination of the legal issues in the above proceedings, we have asked the Financial Services Authority to suspend the normal timetable for dealing with bank charges complaints which relate to unauthorised overdraft charges and the FSA has agreed to this request subject to conditions that protect your rights.

What will happen next will depend on he courts. We do not know how long the case will take - we have promised to proceed as quickly as possible but inevitably given the importance and complaexity of the issues being consideered this may take many months to finally resolve.

Ffor now, we can assure you that we have registered the details of your complaint - and once the legal proceedings with the OFT are concluded, we will resolve your complaint as quickly as possible. If at that stage you do not agree with our response you will of course be able to refer your case to the Financial Ombudsman Service, or to the courts. Until then, please do keep all the documentation we have sent you as it will make it easier for you to support your complaint at this time.

During the legal proceedings between the banks and the OFT the fos has decided to put all investgations concerning the fairness and legallity of unauthrised overdraft charges on hold, until a decision has been made by the courts. If you decide to refer your complaint to the FOS before then, please note that the FOS will let us know about your complaint. We will then register the complaint and write to you to acknowledge it again. Once the legal proceedings with the OFT are concluded, we will respond to you in full as soon as we can."

What is the next step now - sit and wait? I've been charged £75 again this month which isn't to helpful for a 25 year old trying to start a business (and these were for 2 return payments when the account was on the limit for just one day!).

To be honest i'm considering closing my 2 overdrawn accounts and doing a runner as it seems as though i wont ge a refund - although i know other people that have which i dont think is fair.

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Have a look here - should tell you most that you need to know

http://www.consumeractiongroup.co.uk...ont-panic.html