Jump to content


  • Tweets

  • Posts

    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and thank you for concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Capitol Bank Plc/Geoffrey Parker Bourne


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5685 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi Everyone

 

I am looking into claiming against Capitol Bank who don't seem to be around anymore. Does anyone know if they changed hands,so to speak ?

 

I had an account/overdraft/loan/credit card with them a number of years ago which resulted in me getting way into debt. I believe the solicitors they used were Geoffrey Parker Bourne.

 

Any info would be great.

 

Thanks.

Link to post
Share on other sites

I've just Googled and found Capital Bank, which appears to be a loan company.

Click on the link......

 

http://www.guaranteed-uk-loans.co.uk/app02/index.php

 

Or there is Capital One Bank PLC.

 

Cannot find any more without more information.

 

Hope that this is of some help to you.

  • Confused 1

If this has been useful to you, please click on the scales at bottom left of post. Thanks.

 

Advice & opinions of Rooster-UK are offered informally, without prejudice & without liability. Please use your own judgment.

-------------------------------------------------------

LOOK! Free CAG Toolbar.

Follow link for more information.

 

------------------------------------------------------

Please donate,

Help us to help others.

 

 

LINKS....

 

Forum Rules.

FAQs....

Link to post
Share on other sites

Alternatively, try contacting Geoffrey Parker Bourne themselves. The following link will give address, etc..........

 

 

http://www.gpblaw.co.uk/contentok.php?id=12

 

 

 

Ask them how you can contact the bank.

If the bank was taken over or absorbed into another bank, they might be able to give you the information to enable you to contact them.

 

If the bank was just disolved then you're out of luck.

 

Good luck. Hope you find them.

If this has been useful to you, please click on the scales at bottom left of post. Thanks.

 

Advice & opinions of Rooster-UK are offered informally, without prejudice & without liability. Please use your own judgment.

-------------------------------------------------------

LOOK! Free CAG Toolbar.

Follow link for more information.

 

------------------------------------------------------

Please donate,

Help us to help others.

 

 

LINKS....

 

Forum Rules.

FAQs....

Link to post
Share on other sites

Hi,

 

Thanks for that.

 

I do remember now that they were part of Bank of Scotland. I've been trying to find out how I can contact them, I've found Capital Bank Motor plc and Capital Bank Marine ??! Does anyone know of a central Capital Bank Head Office address I can write to ?

 

Many thanks for your help.

Link to post
Share on other sites

I'm also reclaiming charges from Capital Bank Group (motor).. they sent me a statement of my old car loan the other day. Note this is spelt Capital, NOT Capitol

 

Address on footer is City House, City Road, Chester CH88 3AN

Direct line 0845 606 1654

It is this address that i have sent all my letters and faxes to.

 

Note: They are part of Bank of Scotland Group NOT Royal Bank of Scotland

 

Registered Office for Capital Bank plc (Co. No. 392902) is Capital House, Queens Park Road, Handbridge, Chester CH88 3AN

 

All the leasing and Asset Finance companies are registered at:

Thistle House, City Road, Chester CH88 3AN

 

The Scottish Companies are registered at:

Bank of Scotland, level 1, Citymark, 150 Fountainbridge, Edinburgh EH3 9PE

 

I faxed their Recovery Section on 01244 693911 and requested a statement of all transactions (without sending them the £10) and it was supplied within about 3 days through the post. No letter with it though, just the statement... I guess they know what's coming ;-)

  • Confused 1

I'm often a sarcastic SOB and speak my mind (and I don't do PC at all), but I have a laugh as I go. I won't be intimidated, and I don't take prisoners... so live with it, or go get yourself a humour implant :p

 

Copy of Law book from Amazon…£19.95, Refund Request stamp...32p, LBA stamp...also 32p, Court fees...£750.00,

The look on the bank's barrister's face, when they lost the '£25k Mother-of-all unfair charges' cases...(plus his £8k+ of costs)... Priceless!

 

The legal bit: These are my opinions and own view of legislation and process. I accept no liability whatsoever for any outcome as a result of anyone invoking any or all of the advice given - clarify your own personal stuation with an insured legal professional.

Saying that, I've used these methods against many of these corporate crooks:evil: and won hands down!:D

Link to post
Share on other sites

  • 9 months later...

Hi everyone,

 

I'm new to this particular forum, as i've just finished a claim with Lloyds, I thought i'd start on Capital Bank. Not sure if this is the right forum but i'm under the impression it's part of the BOS.

Anyway sent off SAR on 16 March to Capital Bank, so 40 days are up on 25 April.

 

Waht I was wondering, i've read the sticky regarding how long banks keep information, but I've not come across anyone who has claimed against Capital Bank. Also, as Halifax and BOS have merged, does his have any effect on my claim against Capital Bank ?

 

Many thanks

 

Katie

Link to post
Share on other sites

Actually after reading what threads I could regarding claim against Capital Bank, I've noticed that these are all car loans. I held a credit card and loan with them. Are we all talking about the same Capital Bank, City House, Chester ?

 

Thanks

 

Katie

Link to post
Share on other sites

Hi, In the Other Institutions Forum there is an Address for Capital Bank.

 

Capital Bank Public Limited Company

Capital House

Queen's Park Road

Handbridge

Chester, Chesire

CH88 3AN

 

Don't know if this helps any.

 

Regards.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

Link to post
Share on other sites

  • 2 weeks later...

Hi,

 

I sent the SAR to Capital Bank at

Capital Bank PLC

Capital House

City Road

Chester CH88 3AN

I've had no response and the 40 days time scale is up. Should I continue to send the non compliance letter to this address or could it be they have moved re last message ? Should I send it to that one instead ?

Many thanks

Katie

Link to post
Share on other sites

Hi, Katie.

 

You should send it to the address you have already used, both addresses are almost identical, post code ect. Its probably all the same office. The address I have given you above is the one a Moderator has posted as a sticky for Capital Bank.

 

Best wishes.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

Link to post
Share on other sites

  • 1 month later...

Hi everyone,

 

I thought i'd update you where I am at. I sent SAR off as my first message, 40 days were up on 25 April. A week later, I got a letter from HBOS asking me to confirm my identity. No probs, did this and then started the 40 day limit again. This 40 day limit was up on 17 June, so yesterday I called Mr Mayo at HBOS who sent me the original letter and he advised that my documents will still take another 1-2 weeks. The account ran from 1997-05. Do you think it's worth taking it to OFT or sit and wait ?

 

Many thanks

 

Katie

Link to post
Share on other sites

Hi kkatiew

 

Do you happen to have a contact number for Mr Mayo. Do you know what team he works in?

It would be good to know what they said about you asking for banking details more than 6 years old.

 

Sorry for the questions but it adds to the current picture. Good Luck!!

Link to post
Share on other sites

Hi

Did BoS refer you to Capital Bank? Was the credit card thing called a Preference Account with overdraft facility and cash withdrawal facility?

 

Sorry, more questions I know, but I had a preference account and it was a stinker!! I have that on my agenda,

Link to post
Share on other sites

Could it be: Capital One Bank ????

Dummie's Guide to CAG: http://www.consumeractiongroup.co.uk/forum/welcome-consumer-forums/107001-how-do-i-dummies.html

Me v BofS: Charges: £13,048.10 #2a/c Statements from 08/01/01 received. Charges:£5,156.39 Information Commissioner's Office informed June 12th who wrote to BoS, June 22nd for non-compliance. #1a/c: passed to BoS Senior Review Team. Discovered 2 further a/cs, and 3 Loan accounts. "Goodwill offer" of £7,424.23 06/07/07. Accepted (partial repayment). 20/07/07 Top-up payments of £2,558.10 & £1,154.00

£11,136.33 paid back thus far.

New claim issued: 9/07/2007 for 3rd account: £500+ PRESSING ON!

Don't forget - when you win - a donation to CAG would be welcome!

If anything I've said has remotely been of any assistance, then please tip my scales!

Link to post
Share on other sites

Hi everyone,

 

I am still waiting for my docuements. I am waiting until next Monday when the 2 weeks are up and then if no info arrives then I shall be ringing them again.

 

Viktor Mayo/Lisa Jagger are based in the Data Subject Access Request Team in Halifax HBOS.

 

The account in question was a prefernce account with cheque and overdraft etc. It was passed on to a credit collection agency eventually. I do have a direct number for Mr Mayo if you need it.

 

Dusary - This is Capital Bank which is now part of HBOS, not Capital One (They're next!!)

Link to post
Share on other sites

  • 2 weeks later...

HI everyone,

 

Today I received my 'statements' from HBOS regarding my preference axxount with Capital Bank. Basically, it's reams of paper saying name, address etc and a balance brought forward figure for each month. Its doesn't show me any transactions, charges or anything. Does this sound right ?

 

Katie

Link to post
Share on other sites

Hi everyone,

 

I thought i'd update you where I am at. I sent S.A.R - (Subject Access Request) off as my first message, 40 days were up on 25 April. A week later, I got a letter from HBOS asking me to confirm my identity. No probs, did this and then started the 40 day limit again. This 40 day limit was up on 17 June, so yesterday I called Mr Mayo at HBOS who sent me the original letter and he advised that my documents will still take another 1-2 weeks. The account ran from 1997-05. Do you think it's worth taking it to OFT or sit and wait ?

 

Many thanks

 

Katie

 

Just noticed the bits I have highlighted.

 

Why have they been given the SECOND 40-day time limit?

Dummie's Guide to CAG: http://www.consumeractiongroup.co.uk/forum/welcome-consumer-forums/107001-how-do-i-dummies.html

Me v BofS: Charges: £13,048.10 #2a/c Statements from 08/01/01 received. Charges:£5,156.39 Information Commissioner's Office informed June 12th who wrote to BoS, June 22nd for non-compliance. #1a/c: passed to BoS Senior Review Team. Discovered 2 further a/cs, and 3 Loan accounts. "Goodwill offer" of £7,424.23 06/07/07. Accepted (partial repayment). 20/07/07 Top-up payments of £2,558.10 & £1,154.00

£11,136.33 paid back thus far.

New claim issued: 9/07/2007 for 3rd account: £500+ PRESSING ON!

Don't forget - when you win - a donation to CAG would be welcome!

If anything I've said has remotely been of any assistance, then please tip my scales!

Link to post
Share on other sites

I had a reply to another thread from a previous claim which said 'Your appication is only complete once you have satisfied their reasonable identity requirements'.

I took this as once they are happy with my identity then I preoceed with the 40 days limit.

 

Many thanks

 

Katie

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...