Written by John Kruse, one of the leading experts on Bailiff Law, this consumer friendly guide is essential reading for anyone who comes into contact with a bailiff.
The book is easy to understand and clearly explains the rights
a bailiff has, and also what they cannot do when collecting debts and repossessing goods etc.
hello all
well i followed process, requesting copy of agreement etc, had letter back saying they're looking for it but in the mean time would i like to pay the balance and they will list it as 'short settled'!! I wait a while longer and on the 13th July get a letter saying their clients 'have been unable to provide us with a copy of the agreement and we are now in the process of referring the account back to them'
BUT today i get email from credit expert saying their is a change....i look and capquest are now named on my list of debts..... can they do this as they have stated the above? help please....one step forward two steps back....
No they can't do that. Or to be more accurate I suppose, as they have done it, they shouldn't have done it. To get them to remove it might not be easy.
However, if you go to this thread http://www.consumeractiongroup.co.uk...ments-442.html
and post 8828 by Peter Bard has a letter you can write to try and get them to see sense. It should work but it can be difficult when DCA and sense
appear in the same sentence.
However, if you go to this thread Consumer Credit Act Agreements
and post 8828 by Peter Bard has a letter you can write to try and get them to see sense.
If Capquest are the DCA that referred the debt back to the original creditor then they have no right at all.
If so, contact Capquest, remind them that they no longer have the account and to remove the CRA entry immediately or send a copy of their complaints procedure.
You could also complain to the OC, but that might encourage them to add the entry.
and the story continues...capquest!
can they do this as they have stated the above? help please....one step forward two steps back....
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Re: and the story continues...capquest!
